Solar Service Technician

Job Summary

In this role, you will be the technical expert to resolve concerns related to solar installations onsite. You will troubleshoot, diagnose, and repair Residential and Commercial Photovoltaic, Storage, and Off-Grid systems.

• Light lifting, under 15 lbs;
  Light carrying, under 15 lbs;
  Straight pulling;
  Simple grasping;
  Walking;
  Standing;
  Sitting;
  Operating office equipment;
  Operating motor vehicle;
  Ability to see;
  Identify colors;
  Hearing (with aid);
  Ability to write;
  Ability to count;
  Ability to read;
  Ability to tell time;
  Travel by car 10% of time;
  Working closely with others;
  Working alone.

• Responds to service calls from dispatch on behalf of customers with solar system issues.
• Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems.
• May get on roofs to physically remove, replace, or repair solar panels.
• Provides exceptional customer service experience to homeowners.
• Communicates findings and follows procedures to the manager.
• Completes necessary paperwork, timekeeping, and inventory processing for all service calls.
• Collects payment for services rendered and potentially upsells customers in the field.
• Completes the job disposition form after every service call.
• Assists with other duties as assigned by Service Operations Manager.

• Knowledge of local electrical codes.
• Knowledge of residential PV design and components.
• Thorough understanding of residential AC (Micro Inverters) and DC (String & Optimizer) PV systems.
• Ability to work safely around residential electrical components.
• Can work alone and with teams in a safe manner.
• Rapidly learns new technical skills and diagnostic/troubleshooting processes.

• Prior solar installation experience.
• Valid Apprentice Electrician license required.
• OSHA 10 required.
• Valid driver’s license required; willingness to travel regionally frequently.
• Must withstand heights, climb ladders, and work outdoors for long periods in hot and cool climates.

We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.

Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Medical, Dental, and Vision Insurance
• 100% Company‑Sponsored Short‑Term Disability
• 401(k) Employer Matching
• Weekly Pay Dates
• 3 Weeks PTO + 3 Sick Days
• 12 Paid Holidays
• Team Building Events
• Upward Mobility Opportunities

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.