Field Service Technician

Field Service Technician

PSI Water Technologies, Inc. ("PSI"), a subsidiary of Cleanwater1, Inc., is a leader in potable water mixing solutions for municipal clients. Cleanwater1, Inc., through its various operating subsidiaries, is one of the most dynamic and fastest growing companies in the water infrastructure market, with a portfolio of proprietary and patented technologies targeting water and wastewater treatment, disinfection and potable water mixing.

The Field Service Technician will provide professional service and support to customers by performing system installations, startups, repairs, and maintenance of the water treatment equipment offered by PSI and UGSI Chemical Feed. This full-time position will report to the Service Manager and be based remotely out of Texas, when not working at customer jobsites.

Essential Job Functions

• Provide technical consultation and installation assistance to on-site personnel and contractors;
• Provide customer pre-consultation, site readiness preparation, and startup monitoring;
• Provide on-site training of customer personnel on proper operation of equipment;
• Repair machines and systems, including rebuilds, and assist with unit refurbishments and replacements, both at facility and at customer sites;
• Perform routine maintenance on equipment;
• Make technical recommendations to maintenance technicians and treatment plant operators;
• Complete service reports, recording repairs, warranty services, and maintenance performed;
• Properly document, label, and return all defective parts resulting from repairs, warranty services, and maintenance;
• Comply with Chemical Feed's safety and personal protective equipment policies at all times, including at customer sites that involve exposure to dangerous or hazardous conditions;
• Determine the correct tools and equipment required to perform day-to-day duties;
• Work with engineering, project management, and sales teams to resolve escalated problems;
• Ensure all materials, tools and equipment are kept safe, secure, and in good working order;
• Ensure site work is carried out in the required order, for completion by the required timeline;
• Travel 50-75% of the time to customer jobsites within the continental United States; and
• Other duties as assigned.

Required Qualifications

• Three to five years of experience installing/repairing/maintaining water treatment equipment or in a related field;
• Strong written and oral communication skills;
• Basic computer skills and ability to use basic functions of Microsoft Office for reports and time and record keeping;
• Machinery demonstration/pilot testing or controls knowledge;
• Experience with electro-mechanical pneumatics hydraulics, AC/DC motor controls, PLCs, VFDs, and pump systems;
• Ability to diagnose technical problems and determine proper solutions;
• Strong mechanical, technical, and troubleshooting skills;
• Ability to read and review blueprints, plans, specifications, and other documentation to prepare for startup or service;
• Self-motivated with ability to work and think well independently;
• Strong time management and organization skills;
• Availability to work 8:00am to 5:00pm, Monday through Friday, with ability and willingness to work flexible shifts and weekends and adapt to changing work schedules; and
• Have and maintain a valid driver's license with a clean driving record (MVR will be run regularly).

Preferred Qualifications

• PLC and OIT programing and diagnostics;
• Valid passport with ability to travel internationally;
• Associate degree or higher in technical field or equivalent; and
• Water or wastewater treatment license or equivalent experience.

Physical Demands

• Regularly required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects,…