Water Quality Apprentice

Description

Location: Austin

Division: Mechanical

Position Type: Full time, eligible for benefits

Classification: Hourly Non-Exempt

Report to: Service Manager

Pay: $16 - $18 an hour

Only seeking applicants local to the Austin area

Schedule: M - F, start to finish schedule

Are you ready to embark on an exciting career with ABC Home & Commercial Services? We're not just a company; we're a close-knit community dedicated to service and excellence. With 75 years of history and a team of over 1,000+ employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families.

Come be a part of something special

As ABC's Residential and Commercial Water Quality Apprentice, they will deliver excellence in customer service as they learn to sell, install, repair and/or maintain water treatment and filtration systems. Our employees listen to customers’ concerns regarding the services provided and suggest proper treatments or solutions to address their concerns. Professional behavior is expected at all times while servicing a home or a business and the respect and care of customers’ property is required.

• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
• Maintain a clean driving record.
• Excellent communication & customer service skills.
• High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize work load, work under pressure and demonstrate patience and understanding in resolving customers concerns, even in challenging situations.
• Dependable and self-motivated with desire to work year-round.
• Shows a commitment to ABC’s Core Behaviors.

• Ability to safely operate a vehicle, safely enter and exit a car or truck.
• Ability to walk for long periods of time in extreme temperatures including outdoors.
• Able to climb in attics, under houses and in crawlspaces.
• Able to lift 75 lbs. or more.
• Repetitive lifting, twisting, bending, pulling, pushing and digging may be required.
• Handles power tools, drills, saws, etc.
• Wear respirator in accordance with OSHA requirements.
• Must report all injuries at the time of incident.

• Comprehensive benefits package including health, dental, vision, and life insurance.
• 401(k) with company matching.
• Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
• Additional compensation opportunities through our Lead Now Program.
• Company clubs, outings, and paid training and development opportunities.
• Tuition reimbursement and educational scholarships for employees and family members.
• Volunteer Engagement Program with approved Volunteer Time Off (VTO).
• Wellness program including a gym membership and a company vehicle with gas card.

• Learn and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
• Learn to accurately diagnose cause of water quality issues, recommend options for repair, installation or replacement of systems to customers, and complete all authorized service repairs after authorization is received and properly documented
• Learn and understand the "why" of the systems and processes involved in the treatment of water, and the installation of the equipment to do so.
• Learn how to quote each job by using a flat rate price book in accordance with company policy, collect payment in full (residential jobs), deliver payment from customer to office (daily preferred, but always within two…