Added - Network Technician Austin , Texas

Austin, Texas – Contract

We have an exciting opportunity for a Network Technician for a long-term contract with a public agency in Austin, TX. This role will support projects involving the replacement and installation of network equipment at remote sites, including Meraki MX, AT&T AIA-B, and Starlink hardware.

• Remove and replace routers, switches, firewalls, wireless equipment, and related network hardware.
• Verify equipment, accessories, cabling, power requirements, and installation materials prior to deployment.
• Assist with equipment staging, labeling, configuration, and shipment to remote locations.
• Track equipment shipments through delivery, verify receipt of equipment and materials at the designated site, and coordinate return shipments for replaced and defective equipment.
• Coordinate equipment installation activities with remote-site personnel and contractors.
• Verify network connectivity and equipment operation following installation.
• Follow established network engineering standards, installation procedures, and configuration requirements.

• Coordinate with remote-site personnel to prepare locations for network equipment installations.
• Verify availability of power, network cabling, rack space, grounding, and other site requirements.
• Provide remote and onsite technical support during equipment replacement activities.
• Perform equipment health checks following installation or replacement; verify interfaces, connectivity, link status, and basic network functionality.
• Troubleshoot basic hardware, connectivity, cabling, and network issues.
• Support network outages and service restoration activities at remote sites.
• Escalate complex network or configuration issues to network engineering or other appropriate technical teams.

• Coordinate the installation of Starlink satellite Internet services at designated remote locations.
• Work with Starlink providers, installation contractors, site personnel, and internal network teams to schedule installations.
• Verify site readiness and required installation materials prior to scheduled installation.
• Coordinate delivery and receipt of Starlink equipment.
• Assist with physical installation and connection of Starlink equipment when required.
• Verify connectivity and basic service operation following installation.
• Coordinate resolution of installation or service issues with vendors and internal support teams.
• Maintain installation status, site information, and project documentation.

• Maintain accurate records of equipment installed, removed, or relocated.
• Update network documentation, equipment inventories, and site records as required.
• Identify missing or outstanding equipment, coordinate resolution, and support periodic inventory reviews and audits.
• Communicate installation requirements, schedules, and schedule changes to affected parties.
• Schedule project meetings and installation coordination calls, and document action items and follow-up requirements through completion.
• Follow up with customers following installations to confirm completion and address outstanding items.
• Document installation issues, troubleshooting activities, and resolutions.
• Provide project status updates to network infrastructure and management teams.
• Coordinate schedules and dependencies with vendors, contractors, and internal teams.

• Coordinate with equipment vendors, telecommunications providers, Starlink installers, and other contractors.
• Schedule installation and replacement activities.
• Confirm vendor completion of work and verify that installation requirements have been met.
• Escalate unresolved…