Network & Facilities Technician

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.

Reporting to the Cable Station Manager, the Network & Facilities Technician supports the safe, reliable and continuous operation of a cable landing station and its associated submarine network infrastructure. The role combines critical‑facilities monitoring and first‑line maintenance with network smart‑hands, fiber testing, equipment installation, incident response and outside‑plant support. Work is ticket‑driven and performed in close coordination with the customer Network Operations Center (NOC), approved vendors and site leadership.

Operate, inspect and document critical facility systems, including BMS/PMS, generators, UPS and DC plant, HVAC/CRAC, fire/life‑safety systems, utility services and general building conditions. Complete scheduled rounds, first‑line maintenance and vendor coordination within assigned authorization. Provide NOC‑directed network smart‑hands support, including inspection, patching, loopback and signal testing, OTDR and optical power testing, equipment reboot or replacement, circuit implementation and fault isolation across SLTE, DWDM, DCN, PFE and related systems.

Respond to alarms, incidents and emergency callouts. Protect life and infrastructure, support restoration, elevate appropriately and maintain accurate ticket updates and communications. Support equipment receipt, rack‑and‑stack, power and signal cabling, labeling, initial configuration, commissioning tests, troubleshooting, as‑built updates, inventory, RMA and calibration coordination. Support OSP/fronthaul route surveillance, BMH and OGB inspections, initial fiber‑fault response, vendor escort and compliance with site safety, security and environmental requirements.

Minimum of 4 years experience in telecommunications, data centers, critical facilities, industrial maintenance, fiber optics or network operations. Cable landing station, submarine cable, SLTE, DWDM, PFE, critical‑power or critical‑cooling experience. Experience troubleshooting operational systems and working from procedures, MOPs, drawings, alarms and work orders. Fiber‑optic inspection, cleaning, patching and testing using OTDRs and optical power meters. Safe monitoring and first‑line work on critical power, cooling, BMS and facility systems within authorization limits.

Installation and replacement of network hardware, cabling, basic configuration/connectivity tests and as‑built records. Strong incident communication, documentation and customer service in a 24/7 environment. Must complete customer‑required screening before assignment, maintain access eligibility and complete role‑specific training.

Comfortable with secure cable landing station, data hall, equipment‑room, office and outside‑plant environments, including controlled‑access areas with exposure to energized equipment, noise, temperature variation and coastal weather. Able to meet the physical requirements of the position which include regular walking, standing, bending, climbing stairs or ladders and handling tools, test equipment and hardware. Occasional travel may be required for training, certification or support of other customer locations.

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal‑opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national…