Supportive Program Resident Advisor - Grove

Join to apply for the Supportive Housing Program Resident Advisor - Grove role at The SAFE Alliance
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(Grove Campus)

SAFE Alliance seeks a Supportive Housing Program Resident Advisor for the Residential & Support Services Program in the Family and Supportive Housing & Rapid Rehousing department. The primary responsibilities of the Supportive Housing Program Resident Advisor are to document lease and/or rules violations in client files, shift notes, and provide timely documentation to Resident Services Manager. Coordinate the stocking and distribution of the SHP Food Pantry and the SHP Basic Needs Closet.

SAFE Alliance

The SAFE Alliance exists to stop abuse for everyone by serving the survivors of child abuse, sexual assault and exploitation, and domestic violence. We are dedicated to ending violence through prevention, advocacy, and comprehensive services for individuals, families, and communities that have been affected by abuse. In the past two years, our community outreach and education has provided over 400 trainings to over 7,000 community members.

Our various housing and shelter programs have provided over 46,000 nights/days of care and served over 3,000 youth and adults directly affected by abuse. We have provided over 10,000 callers/chats/texts, walk‑in advocacy and crisis interventions or face‑to‑face emotional support through our 24/7 confidential SAFEline. No matter what your role at SAFE Alliance you will make a difference, because together we can Stop Abuse For Everyone.

We are looking for one person to work on a Full‑time, non‑exempt basis for an hourly salary of $20.00–$24.00 dependent upon experience, plus an additional hourly language differential of $1.73 for English/Spanish bilingual. The work location will be based at our Grove Blvd. Campus in the East Austin area. This position will include some travel in the community or between campuses with no ability for remote/hybrid work.

The shift currently available is Tuesday to Saturday, 10 am to 6 pm.

This position is an essential staff position. Essential staff are required to report to work during inclement weather conditions, working under the direction of your immediate supervisor, to ensure adequate shelter front desk staff coverage. When the designation of inclement weather conditions is made by AISD, you may be required to stay beyond your scheduled shift, come in earlier than your scheduled shift to ensure coverage, or delay coming in for scheduled shift until it is safe to do so.

• Health insurance, short‑term disability, and life insurance are employer‑paid with an option to purchase additional dependent coverage.
• Eligibility for paid‑time‑off accruals of up to 15 days a year prorated based on hire date and hours worked.
• 8 standard paid holidays throughout the year.
• Depending on your date of hire, up to 4 personal holidays are granted for use at your preference throughout the year.
• A comprehensive voluntary benefits plan that includes dental, vision, flexible spending, and various insurance programs including pet insurance.
• 403(b) retirement plan with the ability to contribute immediately. An employer match of 100% up to 1% of your pay and a discretionary contribution of 2% of your pay are available after one year of eligible service.
• Benefit plans become effective the first day of the month following thirty days of continuous employment.
• Benefit plans and start dates are prorated based on date of hire and hours worked. Eligibility for employer‑paid benefits, paid time off and holidays is dependent upon full‑time employment status and/or hours worked and may be subject to change.

• High School Diploma or GED required.
• Spanish speaking preferred.
• Ability to problem‑solve and defuse crisis under pressure.
• Must have good organizational skills.
• Demonstrate resilience by using coping skills and de‑escalation techniques.
• Capable of sitting and standing for extended periods of time, and able to intermittently push, pull, or lift 50+ lb of force.
• One to two years crisis intervention experience preferred.
• Knowledge of issues and systems related to domestic violence,…