Juvenile Probation Officer III​/Care Coordinator; Children's Partnership

This Juvenile Probation Officer/Care Coordinator serves as a bridge between the Travis County Juvenile Probation Department (TCJPD) and Travis County Health and Human Services (HHS) to provide in‑home wraparound services for youth with complex behavioral health challenges who are enrolled into The Children’s Partnership (TCP) and are actively involved with Juvenile Probation. The Care Coordinator works collaboratively with the youth, family, Juvenile Probations, and community partners and agencies in a strengths‑based, team‑approach, utilizing the Wraparound process to develop and implement a plan of care for the youth and family.

The purpose of the position is to support the stabilization of the juvenile‑justice involved youth so they can safely remain in their home, school, and community. This position requires a high level of collaboration with various systems including schools, child welfare, juvenile justice, and mental health agencies. The TCP Care Coordinator must be flexible, creative, able to work varied hours, and comfortable working in families’ homes.

The TCP Care Coordinator must be able to perform in crisis situations and be comfortable working with individuals who have experienced trauma, have limited resources, and have challenges in functioning in everyday settings. The TCP Care Coordinator will be trained as a Wraparound Facilitator through National Wraparound Implementation Center (NWIC) and is expected to maintain fidelity to the model. This position will also be a certified Juvenile Probation Officer for TCJPD and will be working with youth in and out of the secure facilities.

Provides supervision and counseling to juvenile clients positioned at various stages within the juvenile justice system. Supervises and monitors all aspects of client’s case related to conditions of probation, including visits with client’s family and other significant contacts. Conducts initial and subsequent interviews with clients to assist in sentencing, explains conditions of probation, and assists clients in meeting terms of probation.

Documents client behavior for use within the juvenile justice system. May supervise specialized caseload of clients.

This is the fourth in a series of five juvenile probation‑related job classifications within the Court Services job family. This classification provides supervision to clients who are within various phases of the juvenile justice system. This classification is distinguished from the Juvenile Probation Officer Lead in that incumbents do not have lead responsibilities. This classification may require work in secure facilities.

This classification may require a flexible work schedule in order to meet the needs of the department.

• Interviews clients, collects and completes required documentation and determines eligibility for assistance based upon a variety of service regulations and procedures.
• May make home visits on an “as needed” basis for clients unable to come to the service site.
• Provides basic needs counseling and problem‑solving assistance or case management services for clients.
• Conducts assessment of client needs.
• Develops casework/service plans, monitors progress and follow‑up.
• Provides social services related to crisis intervention.
• Coordinates with other service agencies, organizations, and vendors to provide appropriate services and information for clients as well as referrals.
• Serves as an advocate on behalf of client. Makes appropriate referrals to other social service, education, and/or health agencies as needed.
• Interprets eligibility requirements, policy and procedures to clients, other agencies, vendors and governmental entities.
• Assists in contract development and monitoring.
• Plans, organizes and participates in special projects, including outreach efforts, public speaking and special activities for client.
• Provides education and training to clients/community.
• May provide short and long‑term case management, crisis intervention and service coordination to ensure maximum self‑sufficiency and non‑institutional living.
• May provide short‑term independent living skills assistance and training.
• May assist clients in…