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Community Resource Navigator — Hotline; Hybrid

Job in Austin, Travis County, Texas, 78716, USA
Listing for: United Way for Greater Austin
Full Time position
Listed on 2026-10-07
Job specializations:
  • Social Work
    Community Health, Bilingual, Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 24151 - 34396 USD Yearly USD 24151.00 34396.00 YEAR
Job Description & How to Apply Below
Position: Community Resource Navigator — 211 Hotline (Hybrid)

United Way for Greater Austin is seeking a dedicated 211 Navigation Specialist to provide accessible information and referral services to our local community in Texas. You will be the primary Information and Referral contact for callers, ensuring timely, compassionate support.

Candidates should have experience in social services or call-center environments, be able to handle 60-80 calls per day, and work with diverse populations. Bilingual Spanish is preferred, with shifts rotating as needed.

This role, Community Resource Navigator — 211 Hotline (Hybrid) at United Way for Greater Austin, could be your next opportunity.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Community Resource Navigator — 211 Hotline (Hybrid) role in the description above.

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