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Victim Services Hotline Specialist

Job in Austin, Travis County, Texas, 78716, USA
Listing for: Texas Department Of Criminal Justice
Full Time position
Listed on 2026-10-16
Job specializations:
  • Social Work
    Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Texas Department Of Criminal Justice in Austin is seeking a Customer Service Representative III within the Victim Services division. You will answer calls on the VSD hotline, provide information about inmate parole review status, and guide victims and professionals to appropriate referrals.

The role emphasizes empathy, clear communication, and the ability to work independently in a busy call-center environment, with a schedule Monday through Friday and no overtime trips.

We are seeking a motivated Victim Services Hotline Specialist to join Texas Department Of Criminal Justice in Austin, TX, United States.

This posting is for the Victim Services Hotline Specialist role at Texas Department Of Criminal Justice, based in Austin, TX, United States.

We are looking to fill the Victim Services Hotline Specialist position at Texas Department Of Criminal Justice in Austin, TX, United States.

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