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Senior Bereavement Support & Case Manager

Job in Austin, Travis County, Texas, 73301, USA
Listing for: Amazon Inc.
Full Time position
Listed on 2026-11-01
Job specializations:
  • Social Work
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below

Amazon's MHLS Bereavement Centralization Team seeks a Sr. Advisor to support its Bereavement Centralization program.

You will provide empathetic, real-time guidance to Amazon employees navigating bereavement leave, applying policy, and coordinating resources across phone, chat, and case channels. In this fast-paced role, you will manage a caseload, de-escalate sensitive situations, document processes accurately, and collaborate with internal teams to deliver a connected, high-touch service

The following opportunity is for a Senior Bereavement Support & Case Manager with Amazon Inc.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 70..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Bereavement Support & Case Manager role in the description above.

Position Requirements
10+ Years work experience
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