Software Engineer, Production SLO

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

Cloudflare’s engineering teams build and maintain the systems and products that power our global platform. The platform operates within approximately 50 milliseconds of about 95% of the Internet connected population, serving on average, over 46 million HTTP requests per second.

The Production SLO team builds and operates tooling that provides consistent and reliable data collection, visualization, and alerting for SLOs. These tools are essential for helping teams understand how their services perform for customers and are tightly integrated into our automated release processes.

We are looking for highly motivated software engineers to join our Production SLO team. You’ll have a strong programming background with a deep understanding and experience developing and maintaining distributed systems. You’ll need to be able to communicate effectively with engineers across the company to understand the behaviours of our systems and products in order to deliver tooling to meet their service behaviour.

You will also work closely with product managers to support our SLO infrastructure for enterprise customers.

• Proven track record as a software engineer or similar role.
• Programming experience with one of the following languages:
  Go or Rust.
• Experience with measuring uptime metrics such as availability & latency SLOs/SLIs.
• Experience designing, implementing and maintaining secure and highly-available distributed systems.
• Ability to develop, document and execute SLO plans to verify systems continue to operate as expected.
• Create and maintain SLO documentation, including SLO infrastructure and availability reporting.
• Collaborate with cross-functional engineering teams to understand how their systems function and interact with other Cloudflare systems.
• Help drive continued improvements in the software development testing processes.
• Excellent communication skills, providing clear and concise feedback to engineering and product teams.

• Experience working with Click House, Graph
  
  QL, or Postgres.
• Experience working with data pipelines focused on reliability and scale.

This role is eligible to participate in Cloudflare’s equity plan.

• Medical/Reimbursement Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Formation Benefits
• On‑Demand Mental Health Support and Employee Assistance Program
• Global Travel Medical Insurance
• Short and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

• Flexible paid time off covering vacation and sick leave.
• Leave programs, including parental, pregnancy health, medical, and bereavement leave.

Project Galileo – Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers—at no cost.

Athenian Project – In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've…