Systems Engineer, Tunnel

Position Title: Systems Engineer, Cloudflare Tunnel

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time e join us!

Available Locations: Austin, Lisbon, London

Hiring will be focused on those residing within the greater Austin, TX, London, UK, & Lisbon, Portugal metro areas. It will be a hybrid role, with the expectation of 2 days per week in the office.

We're hiring Software Engineers at all levels. This is a single pipeline position.

As a Software Engineer on the Cloudflare Tunnel team, you will be a key contributor to building and maintaining a product that securely connects any machine to the Cloudflare network. You will be responsible for building systems across our high-performance global edge network and in our centralized microservice cluster. In this role, you will work on the design, capacity planning, development, maintenance and enhancement of features that make our Tunnel and Zero Trust products, such as Cloudflared, WARP Connector and Zero Trust Network.

You will join a team of bright, hard-working, and supportive engineers who are passionate about their craft, and you will be comfortable operating in a fast-paced but sane work environment.

• Design, implement, and maintain the software systems that comprise Cloudflare Tunnel, including the cross-platform, open-source client and a high-performance service on Cloudflare's edge network.
• Participate in all stages of the software development lifecycle, from designing and documenting systems to writing code, automated tests, and monitoring production deployments.
• Collaborate with internal teams, including security, network engineering, SRE, and product management, to design scalable solutions to difficult technical problems.
• Review work from your peers throughout all stages of the development lifecycle to ensure high-quality, maintainable code.
• Mentor team members and work with support teams to ensure customer delight and bring out the best in everyone.
• Debug issues in complex systems and contribute to the maintenance and improvement of operational health.
• Work with a wide range of technologies and programming languages, including Go, Rust, and Typescript, as well as various databases (SQL and No-SQL), Docker, and Kubernetes.

• 3+ years of experience in backend software development with a focus on building secure and highly available distributed systems.
• Strong programming skills in Go, Rust, C++, or a similar systems-level language.
• Knowledge of modern Unix/Linux development and runtime environments.
• Grasp of networking protocols in Layers 3-7 of the OSI Model and experience with network programming.
• Familiarity with microservices and APIs, including RESTful design.
• Basic understanding of software security and encryption principles.
• Ability to debug and troubleshoot issues in complex distributed systems.
• Experience with monitoring and logging tools like Prometheus and Grafana.
• Experience with containerization and orchestration technologies, such as Docker and Kubernetes.
• Stron…