Software Engineer, Production SLO

Position Title: Software Engineer, Production SLO

Available Locations: Austin, TX

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request, resulting in significant performance improvement and a decrease in spam and other attacks.

Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time e join us!

Cloudflare’s engineering teams build and maintain the systems and products that power our global platform, a platform that is within approximately 50 milliseconds of about 95% of the Internet connected population, serving on average, over 46 million HTTP requests per second.

The Production SLO team builds and operates tooling that provides consistent and reliable data collection, visualization, and alerting for SLOs and their associated SLO infrastructure for Cloudflare’s engineering teams and their services. These tools are essential for helping teams understand how their services perform for customers and are tightly integrated into our automated release processes.

We are looking for highly motivated software engineers to join our Production SLO team. You’ll have a strong programming background with a deep understanding and experience developing and maintaining distributed systems.

You’ll need to be able to communicate effectively with engineers across the company to understand the behaviors of our systems and products in order to deliver tooling to meet their service behavior. You will also work closely with product managers to support our SLO infrastructure for enterprise customers.

• Proven track record as a software engineer or similar role.
• Programming experience with one of the following languages:
  Go or Rust.
• Experience with measuring uptime metrics like availability and latency SLOs/SLIs.
• Experience designing, implementing and maintaining secure and highly‑available distributed systems.
• Ability to develop, document and execute SLO plans to verify systems continue to operate as expected.
• Create and maintain SLO documentation, including SLO infrastructure and availability reporting.
• Collaborate with cross‑functional engineering teams to understand how their systems function and interact with other Cloudflare systems.
• Help drive continued improvements in the software development testing processes.
• Be a good communicator, provide clear and concise feedback to engineering and product teams.

• Experience working with Clickhouse, Graph
  
  QL, Postgres.
• Experience working with data pipelines with a focus on reliability and scale.

This role is eligible to participate in Cloudflare’s equity plan.

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun. The following is a description of our benefits for employees in the United States; benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On‑demand mental health…