Software Engineer Java​/Backend​/AI​/Dispute Platform

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Visa is powering the future of global commerce. As a Staff Software Engineer, you will join a team responsible for Visa's global Disputes Platform, a critical system supporting financial institutions in more than 190 countries. You will design and build scalable backend solutions using Java, Distributed Systems, Microservices, SQL, and cloud-native technologies to deliver secure, resilient, and high-performing payment solutions.

Partnering across engineering, product, and business teams, you will solve complex technical challenges, improve customer experiences, and contribute to one of Visa's most impactful global platforms. We are looking for engineers who combine strong technical expertise, customer focus, and a passion for innovation, including the use of Generative AI and AI-assisted development tools.

• Design, develop, test, and deploy scalable Java-based applications, APIs, Web Services, and Microservices supporting Visa's global Disputes Platform.
• Build highly available distributed systems capable of processing large-scale transaction volumes with strong performance and resiliency.
• Translate business and functional requirements into high-quality technical solutions and system designs.
• Collaborate with product managers, architects, and cross-functional teams to deliver features and enhancements aligned to business objectives.
• Develop clean, maintainable, and reusable code while promoting engineering best practices and code quality standards.
• Perform code reviews and mentor team members on software design and development practices.
• Analyze production issues, identify root causes, and implement long-term solutions to improve system stability and operational efficiency.
• Leverage SQL and database technologies to support complex transaction processing and data analysis needs.
• Participate in Agile development processes, including planning, estimation, design reviews, and release activities.
• Support production systems through incident response, troubleshooting, and operational excellence initiatives.
• Partner with teams across Visa to drive platform modernization, automation, observability, and continuous improvement.
• Build expertise in Visa's dispute management ecosystem and contribute to the evolution of a globally relied upon payment platform.
• Utilize modern engineering tools, including AI-assisted development technologies, to improve productivity and software quality.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Please note:

This position does not offer visa sponsorship or visa transfer support.

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• Strong software engineering experience developing highly scalable, distributed, enterprise-grade applications.
• Proficiency in Java/J2EE, Spring Boot, React, and REST/SOAP web services.
• Strong SQL development skills; experience with No
  
  SQL databases. DB2, Cassandra, and MySQL preferred.
• Hands-on experience with microservices, Docker, Kubernetes/Open Shift, and cloud technologies.
• Experience delivering complex software solutions from design through production deployment.
• Strong troubleshooting, debugging, and root cause analysis skills.
• Experience with Kafka, message brokers, Gradle, and Git.
• Experience with data processing using Java or Python, Spark, and ETL frameworks.

• 7+ years of work experience with a Bachelor's degree, or 5+ years of work experience with an advanced degree (e.g., Master's, MBA, JD, or MD), or 3+ years of experience with a PhD in Computer Science or a related field.
• Proficiency in leveraging generative AI to accelerate development, enhance processes, and improve resource…