Revenue Cycle Innovation Operator- Front End; Austin, TX

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful.

This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E

Purpose:

Customer Obsession:
Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas:
Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence:
Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

Welcome to Orchestration Works
- Ensemble's bold leap into the future of healthcare innovation. We're building something big. Orchestration Works is a brand-new division designed to move fast, break barriers, and bring cutting-edge technology like AI and automation to life across the healthcare revenue cycle. This is where ideas don't just get tested - they get scaled. Our mission is simple: transform how we work, deliver next-level results for our clients, and lead the industry into tomorrow.

Healthcare is changing at warp speed. To stay ahead, we're taking R+D out of the lab and putting it into real operations - quickly, intelligently, and boldly. This new division gives us the freedom and focus to experiment, learn, and deploy innovations that make a measurable impact.

A dedicated R+D powerhouse: A 50-person independent team headquartered in Austin, Texas - built to move at startup speed.

Real autonomy:
Independent leadership, resources, and decision-making authority that lets us innovate without friction.

A laser focus:
Revenue Cycle Management innovations powered by automation, AI, and reimagined processes - including work on advanced Administrative and Clinical Reasoning Models.

A future-ready mindset:
We're here to help Ensemble evolve rapidly while protecting what makes us exceptional.

The future of healthcare isn't waiting - and neither are we. Orchestration Works positions Ensemble to stay ahead of industry shifts, unlock new performance breakthroughs, and deliver smarter, faster, more reliable results for the organizations we serve.

Revenue Cycle Innovation Operators are the permanent operational voice inside Orchestration Works. Operators serve as subject matter experts in specific revenue cycle domains while understanding the broader end-to-end revenue cycle. They redesign workflows, identify upstream root causes, build knowledge graphs, participate in design sessions, and validate emerging automation and AI-driven models - working shoulder to shoulder with product, engineering, and AI teammates as full members of the team, not advisors.

This is a role for operators who want to change how the work is done, not just do it faster. Every initiative starts by challenging why the work is done the way it is;
Operators bring the domain judgment that makes that challenge credible and the redesign real.

Act as the domain SME while maintaining literacy across the full revenue cycle.

Identify structural root causes that drive downstream rework, friction,…