Founding Backend Engineer

As a senior engineer on our founding Austin team, you'll own substantial parts of Spoks' backend, from technical design through to production. You'll build alongside our established engineering team in Europe, making the platform faster, more reliable and more efficient as we grow from millions of emails to billions.

The same communication platform powers Spoks for Shopify merchants and Knips for real estate businesses. It brings together email, SMS, automation, CRM, analytics, forms and AI-powered workflows across web and mobile.

We use NestJS with Type Script, PostgreSQL and Google Cloud Platform on the backend,
React and Next.js with Type Script for web, and Flutter for mobile. You'll take responsibility for core backend components and help shape architecture and technical direction with the team.

• Build backend functionality for email, SMS, automation, CRM, analytics and AI-powered workflows.
• Improve APIs, data flows and database performance as stores and sending volumes grow.
• Make sound decisions about architecture, security and cloud costs, and implement the changes.
• Keep the services you own reliable, with useful monitoring, safe releases and effective debugging.

• You have hands-on experience building and operating large-scale production systems on GCP, AWS or Azure. You can explain the traffic or data volumes involved and how you handled bottlenecks, reliability and cloud costs. Strong experience with any one of these clouds is relevant; you'll work in GCP at Spoks.
• You're strong in Type Script backend development and relational databases. Experience with NestJS and PostgreSQL is particularly relevant.
• You understand queues, retries and how to keep background processing reliable as workloads grow.
• Can turn an unclear problem into a practical implementation and explain the tradeoffs.

We expect you to use coding agents such as Claude Code and Codex as part of your development workflow. Show us how you give an agent context, break down a task, review its changes and verify the result. You should be able to catch mistakes, redirect the work and explain the code you ship.

Tell us about a backend problem you solved as a product grew. What was happening, what did you change, and did it work? Give us a sense of the scale and your part in it. A short written explanation is enough.

Why Spoks

Entrepreneurs need powerful marketing they can afford and use without becoming software specialists. We’re taking on Klaviyo and Mailchimp with email and SMS built for Shopify, a mobile app and AI that helps merchants get the work done.

Hundreds of paying stores already use Spoks, and we’re growing fast. Our goal is 100,000 customers with a lean team. You’ll work directly with our founder in Austin, own a meaningful part of that growth and have experienced colleagues in Norway and Poland to draw on.

This is a full-time role. We work hybrid in Austin, with at least three days together in the office each week.

• 15 paid vacation days, 10 company holidays and 5 paid sick days each year.
• Medical, dental and vision insurance.
• A 401(k) employer match of up to 4% of eligible pay.
• Annual offsites with the whole team. Next up:
  Norway, with fjords, good food and time together. Sauna and a dip in the ice-cold sea are optional.
• Your work computer and the equipment needed for the role.

$150,000–$220,000 annual base salary. Your offer within the range reflects the experience and skills you bring to the work.

Annual company performance bonus tied to net subscription ARR growth.

Bonus targets are agreed before the performance period. Equity may also be discussed as part of your offer.

Getting to know each other