Senior TPM: AI-Driven CX Improvement & Defect Elimination
Listed on 2026-10-18
-
Software Development
AI Engineer (Applied/Software), Senior Developer
Amazon is seeking a Sr. Technical Program Manager for the Customer Experience Improvement (CXI) team. You will own cross-functional execution across AI/ML work streams, coordinate with resolver teams, and build scalable mechanisms to eliminate defects across marketplaces.
You will partner with 10+ teams, influence senior leadership, and drive multi-million dollar impact while protecting customers. The role combines technical depth in agentic AI, data pipelines, and detection models with
We are currently recruiting a Senior TPM: AI-Driven CX Improvement & Defect Elimination for our team in Austin, TX, United States.
Our group is growing, and we are hiring a Senior TPM: AI-Driven CX Improvement & Defect Elimination in Austin, TX, United States.
This position is for the Senior TPM: AI-Driven CX Improvement & Defect Elimination role at Amazon Inc.
We are seeking a motivated Senior TPM: AI-Driven CX Improvement & Defect Elimination to join Amazon Inc. in Austin, TX, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).