Senior ServiceNow Platform Developer - ITSM/ITOM Expert
Listed on 2026-10-22
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Software Development
Software Engineer, Javascript
Service Now Platform Developer
Top Skills Required :
1.Hand-on Service Now development and scripting
2. Experience working in agile environments
3. Consultative mindset, willing to propose solutions and make recommendations
Job Description / Responsibilities :
We are seeking a Service Now Platform Developer with 7-10 years of hands-on Service Now experience to design, configure, and build scalable solutions on the Service Now platform. The ideal candidate will possess excellent stakeholder communication skills, work closely with product owners, architects, and delivery leads to deliver high quality Service Now implementations aligned to business needs and platform best practices.
Key Responsibilities
• Develop, configure, and customize Service Now applications using out-of-the-box features and custom development
• Build and maintain workflows, business rules, client scripts, Script Includes, UI actions, and integrations
• Configure and enhance core Service Now modules (e.g., ITSM, ITOM, HRSD, CSM – based on engagement needs)
• Participate in requirements analysis, solution design, and technical discussions with stakeholders
• Recommend solutions and ensure solutions follow Service Now best practices, performance standards, and upgrade safe design
• Support testing, deployment, defect resolution, and post production support
• Collaborate within Agile/Scrum teams and contribute to sprint planning, estimation, and reviews
• Create and maintain technical documentation and knowledge transfer artifacts
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