Software Development Engineer, Humorphic Labs; AWS

Job :  | Amazon Development Center U.S., Inc.

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are.

We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Humorphic Labs builds AI systems that work as teammates rather than tools and ships them six months or more ahead of anyone else. The Lab is small on purpose so it can change direction in a day.

Humorphism is the quality of the working relationship between a person and an AI system. It asks whether the system acts proactively, adapts to the person and the situation, earns trust, manages attention, and strengthens human judgment. The work is closing the distance between a tool that a person operates and a teammate that a person collaborates with.

You will start in the Lab and build a capability that does not exist yet. Then you will deploy into the Applied AI Solutions product team that carries it and stay until that product ships it and customers use it. Adoption is yours. Over time the same pattern extends to AWS service teams.

The Lab does not run production e a capability proves itself architecture and scaling move to the product team and you return with what you learned.

There is no fixed technology stack. The work leans toward the web frontend because a teammate is judged on the surface where a person meets it and extends to native mobile voice and other modalities as the problem demands. Some of these problems have no known solution today. Multimodality is one.

The Lab is a lead who still writes code an Applied Scientist and engineers. Applied AI Solutions leadership approved it with one instruction - to explore the limits of what we can build - and one number: to ship six or more months ahead of what others can do.

The Applied Scientist owns the hypotheses and the evaluation. You build the systems that test them and the products that carry the ones that survive.

We have a sunset clause. Once a capability is proven and integrated into its product the Lab moves to the next frontier.

• Build AI teammate capabilities in the Lab from a thesis to a working product in line with the Humorphism design philosophy and with guidance from the Lab lead and the Applied Scientist.
• Implement the experiments the Applied Scientist designs and turn research results into working software.
• Deploy into a product team work alongside them and drive your capability into their product.
• Own adoption of what you build. Measure it report it and stay until customers use it.
• Identify where the work breaks down in a host team's hands then correct the cause rather than the symptom.
• Partner with UX designers product teams and other organizations to deliver complete humorphic experiences.
• Transfer architecture and scaling to the product team at the agreed boundary with the documentation and tests that make the transfer safe.
• Contribute your work back into the shared humorphic layer so the next capability starts from a higher floor.
• Learn unfamiliar languages runtimes and problem domains as the work requires.
• Write tested code review the code of others and operate what the Lab runs.
• Present the work to the host team the Lab and SCORE and participate in internal reviews.

Your calendar has two shapes.

In a Lab week you write…