Software Test Eng, Sr

Location:

Austin, TX, United States

Category:
Technology

Job

As a Senior SDET for MVIP at  , you will be a key technical contributor responsible for the quality of the systems that power Market VIP—from lead eligibility and allocation through Concierge vetting, delivery, CRM routing, and broker/team-lead management.

MVIP is a subscription lead product in which brokers and teams purchase a share of eligible buyer leads in defined markets. Leads may be delivered as live transfers, email prospects, or priority callback opportunities, making correctness, fulfillment, routing, and customer visibility critical to the business.

You will design and evolve test architecture for distributed services, allocation logic, APIs, event-driven workflows, data pipelines, and Real Pro Dashboard experiences. You will work hands‑on in code, influence system design, identify quality risks early, and mentor engineers in modern testing practices.

• Define and maintain a layered test strategy for MVIP services, including unit, integration, contract, end-to-end, performance, data-quality, and resilience testing.

• Validate the MVIP lead lifecycle: market and ZIP eligibility, lead allocation, Concierge vetting, live-transfer or prospect delivery, CRM routing, lead status updates, reassignment, and reporting.

• Develop risk-based test plans for allocation fairness, fulfillment pacing, duplicate prevention, idempotency, retries, fallback behavior, and cross-product routing.

• Help validate the transition from legacy Share of Voice allocation toward EVR-based fulfillment and ensure customer-facing outcomes align with contractual expectations.

• Drive testing for backend services, REST/GraphQL APIs, event-driven workflows, queues, batch processes, and data pipelines supporting MVIP.

• Test integrations across Global Lead Allocation, ARM, Concierge, Groups/API services, CRM systems, Salesforce, Real Pro Dashboard, and the Real Pro App.

• Advocate for testable designs, including stable schemas, explicit contracts, deterministic allocation behavior, useful logs and metrics, traceability, and actionable failure signals.

• Validate Concierge workflows such as vetting outcomes, live transfers, callback handling, prospect delivery, and fallback to centralized email or CRM delivery.

  Real Pro Dashboard and Customer Workflows

• Build automated coverage for broker, team‑lead, admin, ISA, and agent experiences in Real Pro Dashboard.

• Test account linking, login, role‑based access, new MVIP team signup, agent and admin invitations, buyer‑lead visibility, lead status updates, CSV exports, and lead reassignment.

• Validate lead‑routing configuration and bi‑directional CRM integrations used by MVIP customers.

• Test agent pause, removal, reassignment, release, and offboarding workflows while preserving historical lead‑assignment data and preventing unauthorized access.

• Validate product access and customer behavior when MVIP accounts are cancelled, expired, or migrated from legacy portals.

  Test Automation and Data Validation

• Design and maintain reusable automation for APIs, services, contracts, events, data stores, and customer workflows using Python, Java, Type Script, or Node.js.

• Use tools such as pytest, REST Assured, TestNG/JUnit, Postman/Newman, Pact, and schema‑validation frameworks.

• Create utilities to validate:

• MVIP eligibility and market rules

• Share of Voice and EVR fulfillment calculations

• Allocation and fallback decisions

• Lead status and assignment history

• CRM and Concierge delivery outcomes

• Role‑based access and customer permissions

• Agent reassignment and offboarding behavior

• Develop test‑data strategies for markets, ZIP clusters, broker teams, agents, ISAs, lead states,…