Sr Solutions Architect – Digital Customer Experience

Position: Sr Solutions Architect – Digital Customer Experience:
Sr Solutions Architect – Digital Customer

Experience:

Job#: 3036936

Job Description:

Sr Solutions Architect – Digital Customer

Experience:

Location:

Austin, Texas (Hybrid)

Role Overview A high-impact Digital Customer Experience engineering organization is seeking a Sr. Solutions Architect to lead end-to-end architecture across customer-facing web/mobile applications, microservices, APIs, and cloud-native solutions on GCP. This is a leadership role focused on modernizing legacy systems, scaling digital platforms, and enabling seamless data and partner integrations across the enterprise. This is a hybrid position that requires the candidate to work from the office at least three days a week.

Key Responsibilities Own end-to-end solution architecture across frontend, backend, integrations, and data flows.

Translate business needs into scalable, secure, cloud-native designs and implementation roadmaps.

Lead monolith-to-microservices modernization using GCP, event-driven patterns, and domain-driven design.

Define and govern API ecosystems (REST, GraphQL, gRPC, event-driven) with strong lifecycle management.

Architect enterprise integrations across ERP, WMS, TMS, order management, and partner platforms.

Design real-time and batch data movement strategies leveraging Pub/Sub, Kafka, Dataflow, and ETL/ELT.Drive best practices in containerization (Docker/Kubernetes), CI/CD, and infrastructure-as-code (Terraform).Ensure performance, scalability, resiliency, observability, and cost optimization across all solutions.

Embed security-by-design (IAM, OAuth2/OIDC, encryption, zero-trust) and support compliance requirements.

Lead architecture reviews, mentor engineers, and serve as a trusted advisor to engineering and business leaders.

Required Qualifications

Education:

A Bachelor’s degree in Computer Science, Engineering, or a related field is required. A Master’s degree is preferred.

Experience:

10+ years of software engineering experience with 5+ years in Solutions Architecture or Principal-level roles is required. Proven experience designing large-scale, customer-facing digital platforms (web/mobile) and a strong track record leading legacy modernization and microservices transformation programs are also required.

Technical

Skills:

Deep expertise in microservices, domain-driven design, and event-driven architectures is necessary. Hands-on experience with Google Cloud Platform (GKE, Cloud Run, Pub/Sub, Big Query, Apigee, etc.) is required. Expertise in API design and governance, proficiency with modern tech stacks (Java/Spring Boot, Node.js, Python, React/React Native), and a background in CI/CD, Dev Sec Ops , containerization, and infrastructure automation are required.

Preferred Qualifications GCP certification is preferred.

Experience delivering enterprise-scale vendor and partner integrations.

A solid understanding of security architecture, data protection, and distributed systems.

Supply chain/logistics domain experience, ERP/WMS/TMS modernization, data/analytics integration, or experience with TOGAF or similar frameworks.

Company Overview & Culture The driving force behind this company's success are diverse professionals who work together to keep operations running. Teammates pair their dedication, expertise, and collaborative spirit to serve America’s most beloved brands. The leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth.

Each teammate is empowered to learn from industry leaders, develop their skills, and build lasting connections nationwide.

Additional Information This position requires the ability to read, write, and understand English at a level sufficient to…