ServiceNow Senior Application Developer

Job Title:

Service Now Senior Application Developer

Job Category:
Information Technology

Time Type:
Full time

Minimum Clearance Required to Start:
Secret

Employee Type:
Regular

Percentage of

Travel Required:

Up to 10%

Type of Travel:
Continental US

* * *

CACI is seeking a Service Now Senior Application Developer in support of the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The EITaaS program supports the Department of the Air Force in delivering consistent, secure, high-quality enterprise IT

services across mission environments.

In this role, you will serve as a hands-on Service Now Developer responsible for designing, developing, integrating, testing, and supporting enterprise applications on the Service Now platform for the Configuration Management Database (CMDB). The ideal candidate will have demonstrated experience building solutions beyond standard out-of-box configuration, including scoped applications, App Engine, custom application development, Service Portal, integrations, workflow automation, and advanced Service Now scripting.

This position requires a developer who understands the Service Now platform as an enterprise application development platform and can translate business and technical requirements into scalable, maintainable solutions. The developer will work with solution owners, architects, business analysts, Government stakeholders, and other developers to design and implement applications and platform capabilities supporting the EITaaS environment.

• Design, develop, configure, test, deploy, and maintain applications on the Service Now platform.
• Develop custom scoped applications using Service Now App Engine, App Engine Studio, and Service Now Studio.
• Design application data models, custom tables, relationships, business logic, security models, and user experiences.
• Develop and maintain Service Now Service Portal applications, pages, widgets, and support client and server-side functionality.
• Develop advanced Service Now solutions using Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Scheduled Jobs, Glide APIs, and other platform scripting capabilities.
• Design and implement application security using roles, ACLs, application scopes, and Service Now security best practices.
• Develop workflows and automation using Flow Designer, Integration Hub, subflows, actions, and scripted automation where appropriate.
• Develop and maintain REST, SOAP, Scripted REST, and other integrations between Service Now and external enterprise systems.
• Create reusable application components and development patterns that support maintainability and enterprise-scale implementation.
• Troubleshoot complex application, scripting, integration, performance, and platform issues.
• Participate in application architecture and technical design sessions.
• Translate functional and technical requirements into detailed technical designs and working Service Now solutions.
• Perform code reviews and ensure development conforms to Service Now coding standards and established development practices.
• Support application testing, defect resolution, release management, and production deployment activities.
• Work closely with business analysts and stakeholders to refine requirements and identify appropriate Service Now solutions.
• Provide technical demonstrations and communicate application functionality to technical and nontechnical stakeholders.
• Support existing Service Now ITSM, ITOM, CMDB, and other enterprise capabilities when required.
• Participate in Agile ceremonies including backlog refinement, sprint planning, technical solutioning, testing, demonstrations, and retrospectives.
• Develop and maintain technical documentation for applications, integrations, configurations, and custom development.

Required:

• DoD Secret Clearance.
• 12+ Years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience).
• Experience with Service Now ITOM Discovery, CMDB, and Service Mapping capabilities
• Certified Service Now System Administrator(CSA)
• Effective communicator at all levels, both written and verbal

• Strong communication, analytical, and leadership skills
• Must be a self-motivated team player capable of managing multiple priorities in a fast-paced environment

Technical Expertise:

• Advanced experience with Service Now implementation and development (ITSM, ITOM, SPM).
• Proficiency in Service Now scripting (Business Rules, Script…