Event Installer Lead​/Driver

Overview

Join to apply for the Event Installer Lead / Driver role at Quest Events
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The Event Installer Lead/Driver is a team and event management, driving, and customer service position, with an emphasis on leadership and accountability. Responsibilities include leading and managing a team of installers, operating box trucks and vans, safely loading and unloading gear, and dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.

Full-time

• Lead and participate in sets and strikes at event venues
• Lead and manage a team of installers
• Deliver and pick up gear/crew to event venues
• Prepare for daily scheduled activities in the warehouse and on-site
• Load and unload company vehicles at the warehouse and on jobsites
• Complete warehouse tasks after on-site work is finished
• Deliver outstanding customer service
• Set and strike drape, furniture, and hardware at event venues (as part of a team of installers)
• Workload varies from 0-30+ hours per week based on volume and availability
• Execute consecutive events while maintaining leadership and customer focus

• Prior customer service experience preferred but not required
• Ability to lead one or more teams of installers and handle multi-job and multi-crew days
• Understanding of hotel/convention docks
• Ability to execute consecutive events while handling stresses and challenges
• Positive interaction with team members and customers; open to constructive criticism
• Excellent attitude and customer service skills
• Fluent reading, writing, speaking, and understanding of English
• Professional appearance, reliable transportation, and punctuality
• Problem solving and prioritization on jobsites
• Ability to handle team dynamics and customer service issues daily
• Workload varies from 0-30+ hours per week based on volume and availability

• Possess a valid, unexpired driver’s license
• Prior Box Truck / Van driving experience; able to drive Quest light-duty vans
• Pass Quest-generated written and practical driving tests
• Submit to an annual driving record review (No DUIs, etc.)
• Pass a DOT physical and drug test; able to pass written and practical driving tests
• Able to drive all company vehicles, including medium-duty trucks (e.g., 16' box truck)

• Ability to repeatedly lift 62 lbs and work on a step ladder within weight limits
• Ability to stand or walk for extended periods

• Problem solve and prioritize needs on jobsites
• Perform simple math calculations and think logically
• Analyze information and take needed actions to fulfill duties
• Able to handle traffic stress, team dynamics, and customer service issues daily

$20 per Hour