Media Researcher

About the Role

Streem is looking for a motivated media mogul to join the team as our newest Media Researcher. You’ll act as our eyes and ears, focused on examining the media landscape to maintain and update our database of key Journalists and Media Contacts. If you’re a proactive, detail-oriented individual who thrives in a dynamic environment, this role offers a unique opportunity to shape Streem’s media research capabilities.

Reporting to the Operations Manager, you support our platform by conducting database maintenance, media content processing, and sentiment analysis.

Your role will involve direct research into key media contacts, brands, and stakeholder profiles, and performing quality control on TV, radio, and news content. By liaising with the Account Management team, you’ll ensure that customer feedback is effectively integrated into Streem’s product, enhancing the user experience as customer needs evolve.

What You’ll Be Responsible For

📚 Journalist Database Management & Expansion: Conduct online and phone research to maintain and grow the journalist database, ensuring up-to-date and comprehensive records.

📊 Internal Collaboration & Insights Support: Work alongside our Insights team to perform basic analysis and sentiment coding that aligns with client needs.

🔍 Customer-Focused Research & Data Entry: Execute research and data entry tasks to support Streem’s clients, including investigating keywords, profiles, brands, stakeholders, and key dates.

🤝 Account Management Liaison: Collaborate with the Account Management team to communicate customer requests, helping to shape the platform to meet client requirements.

📋 Quality Control & Content Processing: Oversee database maintenance, quality control of news and media content, and CRM data entries, ensuring a high standard of data integrity.

🧠 AI Feedback & Enhancement: Provide manual feedback to improve AI and algorithm accuracy, continuously refining the quality of Streem’s data outputs.

Skills You’ll Need

📊 Analytical Prowess: You enjoy the process of critically assessing data to draw meaningful insights and make rationalised and well-informed decisions based on findings.

💡 Problem Solving: You love generating innovative and sustainable solutions to client challenges, and foster a positive team culture through collaborative ideation.

🔍 Attention to Detail: You can effectively manage conflicting priorities in a fast-paced environment while maintaining high standards, a keen eye for detail and ensuring client requirements are met.

💬 Clear Communication: You can present ideas in a clear and concise way, both through written and verbal formats, to convey information effectively to both clients and colleagues.

🗞️ Interest in Australian Media: Whether you’ve studied a relevant degree or you have media experience, we’re looking for people who are fascinated by the intricacies and nuances of the media landscape.

The ideal candidate will have a strong aptitude for problem-solving and a keen interest in the Australian media landscape. This role requires an analytical mindset, as you’ll work with data to help draw insights and conclusions that support Streem’s client-focused objectives.

A natural collaborator, you’ll be comfortable communicating across teams and adapting to the fast-paced nature of media research. Experience with tools like Excel, CRM platforms, and Boolean search techniques is a plus, as is a passion for keeping pace with industry trends.

Why Streem?

Streem delivers comprehensive and real-time media monitoring, insights and reporting across Print, Online, TV, Radio, Podcast, and Social media as-it-happens.

Building a user-friendly platform that is enabled by technology and empowered by our people is at the centre of Streem’s success. Since our market launch in 2017, we have grown to service over 1,000 corporate and Government media teams worldwide, helping them track, analyse, and respond to news events in real-time.

Happy teams create inspired products, so we always strive to curate a…