Strategic Commercial Sales Manager - Plastics

• Industry Plastic Injection Molding, Plastics Manufacturing
• Employee Type Full Time Exempt
• Required Degree 4 Year Degree
• Manage Others Yes

Description

What You Would Own

This role is organized around six areas of process ownership. Each is expected to run on a defined cadence — documented, followed, and reviewable by others.

• Directly manage the Account Management team — priorities, workload allocation, and day-to-day direction

• Maintain a current account assignment matrix in which every active account has a named owner and a named backup at all times

• Conduct documented one-on-ones and performance reviews on a defined cadence

• Establish and hold a standing weekly department meeting with a published agenda and tracked action items

• Participate in the company management cadence, including the weekly written leadership update

• Develop the team's commercial capability — costing literacy, negotiation, and customer communication

Pricing and Quoting Discipline

• Own the quoting process end to end — intake, cross-functional review, costing input, submission and follow-up — against a documented turnaround standard

• Develop and approve pricing on new and existing programs, subject to Finance approval, consistent with standard cost and standard gross margin requirements

• Maintain a documented price file for every active SKU, with a full price review completed and documented on an annual cycle

• Execute price changes end to end — customer notification, effective dates, and verification that ERP pricing matches what was communicated

• Administer material pass-through and resin surcharge mechanisms where in place, including baseline documentation and periodic reconciliation

• Apply a consistent quoting methodology that reflects program complexity and actual cost to serve

Forecast and Reporting

• Own the monthly sales projection and the in-month push report; distribute on a fixed cadence and reconcile projection to actual every month

• Report quoting volume and conversion against production revenue on a defined cadence

• Maintain the CRM and ERP as the systems of record for pipeline, pricing and customer data — no personal spreadsheets as the primary source

• Present commercial results, risks and forward outlook to the President and Executive Team

Key Account Management

• Serve as the primary relationship holder for assigned key accounts, determined annually by customer concentration

• Maintain a documented contact cadence for every key account — relationship contact driven by schedule, not by escalation

• Own the customer scorecard process; ensure corrective action responses are complete, documented and submitted on time

• Identify and pursue additional volume within existing accounts — new programs, transferred tooling, and adjacent parts

• Escalate commercial and program risk promptly and in writing

Commercial Terms and Documentation

• Prepare and administer stocking agreements, supply agreements, forecast commitments, minimum order quantities and lead-time terms; route legal review through the President

• Take ownership of commercial requests originating from customers — define the process, assign the work, and drive it to closure

• Maintain complete documentation of pricing, commercial terms and customer commitments in the designated company directory, accessible to others

• Ensure commercial commitments are communicated to Operations, Purchasing, Quality and Finance before they are made to the customer

Requirements

What We Are Looking For

Knowledge, Skills and Abilities

• Working knowledge of custom manufacturing, preferably plastic injection molding, including tooling, secondary operations and the quote-to-launch process

• Demonstrated ability to build and hold a process — documentation, cadence and…