Front Desk Clerk, Hotel Jacaranda

South Florida State College is an open-access, higher education institution dedicated to providing a learning-centered environment through quality programs, training, and services. Working in partnership with organizations and communities, the college provides leadership and a comprehensive range of opportunities for the educational, cultural, and economic development of the service district.

SFSC is proud to be tobacco-free.

Part-time position to assist hotel guests with reservations, registration and accommodations, and to perform clerical functions related to the Front Desk operation at the Hotel Jacaranda.

Work schedule:

Sunday 6 am - 1pm;
Thursday 2 pm - 11 pm;
Friday 2 pm - 7 pm.

Duties and Responsibilities:

• Registers and assists guests upon arrival and check-out in a courteous and efficient manner.
• Develops and maintains thorough knowledge of hotel policies and procedures, availability, rates, staff assignments and daily activities.
• Records, reports and follows up on complaints and needed maintenance to the Front Desk Supervisor or her designee.
• Maintains a clean, neat appearance at all times and maintains the front desk work area in a like manner.
• Secures room keys and guest valuables in accordance with hotel policies.
• Operates switchboard, answering calls in a timely and courteous manner, routing calls to appropriate destination and/or taking messages noting name of caller, phone number, time of call and message.
• Checks all machines for supplies, replacing as needed before leaving shift and reporting to Front Desk Supervisor when supplies need to be ordered.
• Maintains in safe and businesslike manner all monies, credit slips, records, and reports assigned to Front Desk. Completes all reports, counts money and makes deposit of same before check-out of shift.
• Tags all "found" items with date, location where found, and finder's name, and places in Lost/Found cabinet as per policy and procedure.
• Upon arrival for each shift, checks all lobby lights, A/C levels, and music type and volume to ensure a pleasant hotel and dining room experience for guests, making adjustments as needed.
• Receives mail and distributes to appropriate guest boxes and re-routes mail on same day as delivered for guests/students who have left the hotel.
• Works holidays as assigned by the hotel manager.
• Assists with clerical duties as required.
• Acts as a Campus Security Authority (CSA)/responsible person for Title IX and Clery Act compliance. Must participate in all required CSA/responsible person training.
• Contributes to unit planning, assessment, and college institutional effectiveness efforts.
• Acts in accordance with local, state, and federal laws/regulations as well as College and hotel policies and procedures.
• Performs other duties as assigned.

Educational:High school diploma or equivalency preferred.

Experiential:Hotel experience preferred. Cashiering experience preferred.

Reports To:Front Desk Manager

Posting Date:October 19, 2026

Hourly Rate: $15.00 (approx. 25 hrs per wk)

SOUTH FLORIDA STATE COLLEGE IS AN EQUAL ACCESS/EQUAL OPPORTUNITY INSTITUTION

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