Housing navigator, Social Work

Full-Time | Housing Department - Lodge | $21.75/hour | Non-Exempt

Meridian has provided compassionate mental health, substance use, and community-based services for more than 50 years, helping individuals and communities across North Central Florida build healthier futures.

Are you passionate about helping people find not just a place to live, but a place they can call home?

As a Housing Navigator at Meridian
, you'll be an important part of a multidisciplinary team helping individuals experiencing homelessness overcome barriers to safe, stable, and permanent housing. You'll work directly with program participants, landlords, property managers, community agencies, and case management teams to create housing opportunities and help individuals successfully transition into and maintain their housing.

This is a hands-on, community-based role where you'll build relationships, advocate for clients, and help find creative solutions when challenges arise. Whether you're helping someone navigate a lease, connecting with a new landlord, conducting a home visit, or working to prevent an eviction, your efforts can help create the stability individuals need to move forward.

• Competitive pay: $21.75/hour
• Generous PTO for vacation, sick leave, and holidays
• Medical, dental, vision, life insurance, and long-term disability
• 403(b) retirement plan with company match
• Tuition reimbursement to support continued education and career growth
• Professional development and career advancement opportunities
• Public Service Loan Forgiveness eligibility
• Employee Assistance Program and wellness resources
• Additional employee discounts and perks
• The opportunity to build meaningful experience in housing services, community outreach, advocacy, and homelessness services
• Most importantly, the opportunity to help individuals move toward the safety and stability of permanent housing

As a Housing Navigator
, you'll help program participants identify, secure, and maintain permanent housing while building strong relationships with landlords, property managers, community organizations, and other housing partners.

Your responsibilities may include:

• Support program participants with locating and securing permanent housing.
• Build and maintain positive relationships with landlords and property management professionals.
• Conduct landlord outreach to identify and develop additional housing opportunities for program participants.
• Serve as a liaison between clients, landlords, property managers, Meridian programs, and other housing partners.
• Create and maintain a database of landlords and available housing resources.
• Provide clients with housing resources and guidance to help them reach their permanent housing goals.
• Participate in the development of individualized service plans.
• Advocate and negotiate housing options on behalf of clients experiencing barriers to obtaining housing.
• Help resolve tenant and landlord concerns by collaborating with clients, property managers, and case management teams.
• Work creatively with clients and landlords to help prevent evictions and promote positive, long-term tenancies.
• Provide individual and group education related to tenant rights, housing retention, tenancy skills, and money management.
• Negotiate rental agreements with landlords and assist clients with reviewing leases and preparing for move-in.
• Conduct housing and property inspections as required.
• Conduct office, home, and community-based visits with program participants.
• Maintain documentation related to income certifications, subsidy calculations, lease approvals, and participant leases.
• Document services in the HMIS database, including client intake, program entry, services, and program exit…