Pro Customer Service​/Sales

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey:

• Efficient order fulfillment and safe loading
• Expert product recommendations and tailored delivery solutions
• Building and maintaining professional relationships with Pro customers
• Proactively driving sales by leveraging product knowledge, loyalty programs, and tailored recommendations
• Providing outstanding service based on unique project needs
• Meeting monthly sales goals and other metrics
• Assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge
• Collaboration to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors
• Monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety

Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Applications are accepted on an ongoing basis.

• Not Applicable

• Full-time

• Other

• Consumer Services