Assistant To Director And Food Pantry Manager

Job Title

ASSISTANT TO THE DIRECTOR AND FOOD PANTRY MANAGER

The Assistant to the Director and Food Pantry Manager will directly support the leadership of the center, oversee the operations of the food pantry, and ensure efficient service delivery while maintaining high standards of food safety and organizational effectiveness. This role requires an organized individual who can meet deadlines and multitask.

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave – 1 day per month, 12 sick days per year (accrual at hire)
• Vacation – 10 days per year, accrual at 0.0385 hours per hour worked (no use until after six months)
• One floating day off (accrual immediately, use after three months)
• Pension plan (after one year of continuous service)
• Voluntary tax‑deferred annuity plan (403(b))

• Greets clients, volunteers and visitors.
• Multitasks office tasks such as answering phones and providing information to callers and walk‑ins in both languages.
• Fosters a positive and collaborative work environment.
• Supports colleagues, volunteers, board members, the director, the Division and the center’s mission.
• Interviews and ascertains client needs, guides them with compassion and advocacy, and connects them with resources and services within the county and The Salvation Army.
• Obtains photo  clients and permission to verify, release and share information.
• Takes client information for food basket pick‑ups, maintains accurate and clear records, and enters all information in Well Sky.
• Collaborates and communicates closely and timely with Food Bank of the Rockies personnel.
• Trains and supervises community service individuals and volunteers, keeping records of volunteer hours.
• Keeps track of pantry supplies and reports to the director when stock is low.
• Ensures an adequate supply and variety of nutritious food items and commodity boxes.
• Organizes and maintains high standards of cleanliness of the food pantry, kitchen, refrigerators, freezers, and safety handling.
• Creates detailed and orderly inventory reports of food orders, donations, food rescue, and supplies.
• Assists with holiday programs when needed.
• Publishes on social media and coordinates with local newspaper and radio.
• Maintains clear and accurate communication with other agencies and close collaboration with partners.
• Other duties as assigned.

• Associate degree or at least two years in a related field or professional experience in a related human services field.

• Bilingual: excellent oral communication and writing skill in Spanish and English.
• Culturally appropriate customer service.
• Ability to support and work effectively with colleagues, agencies and clients of all backgrounds.
• Must be able to maintain confidentiality and meet deadlines.
• Ability to multitask and focus on a busy environment.

• Windows:
  Microsoft Word and Excel required; working knowledge of integrated database applications; ability to learn new software programs; social media.

• Minimum age of 21 and possession of a valid in‑state driver’s license required.
• An MVR will be processed every year in accordance with The Salvation Army’s policies.

• Continued employment will be contingent upon a biennial background check in accordance with The Salvation Army’s policies.

• Ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.