Block Advisors Receptionist

Overview

Be among the first 25 applicants. Our Company:
At H&R Block, we believe in the power of people helping people. We strive to provide help and inspire confidence in our clients, associates, and communities, with a high performing, connected culture where everyone belongs. H&R Block is committed to a long-term transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth.

We are curious, creative, and motivated to make a meaningful difference where you live, work, and play. This is a seasonal role intended to wow clients now and in the future as a Client Service Professional/Receptionist.

• Help clients and colleagues by providing friendly, personalized reception and service.
• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences and availability.
• Assist to ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).
• Experience in a fast-paced environment and customer service experience.
• Ability to multi-task with strong organizational and time-management skills.
• Computer proficiency, including Microsoft Office.

• Customer-focused communication and the ability to build client relationships.
• Empathy and a proactive approach to helping clients navigate their needs.

• Our benefits support total well-being, including health, wellbeing, and financial wellness.
• Employee Assistance Program with Health Advocate.
• Wellbeing program (Better You) to help build healthy habits.
• Neurodiversity and caregiver support, discounts on everyday items and services.
• Benefits with eligibility requirements:
  Medical Coverage, 401k, and Employee Stock Purchase Plan.
• Click to view all available benefits.

We are committed to a Connected Culture where trust, care, and connections help everyone feel safe bringing their authentic selves to work as part of a larger team. You will be part of an exceptional environment recognized on Best Companies lists, with colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.