Shift supervisor, Retail
Listed on 2026-01-01
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Retail
Retail & Store Manager, Customer Service Rep
Join to apply for the Shift Supervisor role at CVS Health
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
Position SummaryA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
EssentialFunction
- Manage and supervise the store’s crew, assigning and directing tasks, and following up on all activities.
- Communicate effectively with store management and crew.
- Provide customer service: assist customers, handle complaints, promote a positive shopping experience, and maintain confidentiality.
- Merchandise and presentation: price merchandise, stock shelves, execute weekly, promotional, and seasonal displays, and reset departments following product guidelines.
- Deductive reasoning, analytical skills, and computer proficiency.
- Advanced communication and supervisory skills.
- Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent store issues.
- Experience as a retail supervisor.
High School Diploma or Equivalent (Preferred but Not Required).
Anticipated Weekly Hours40 hours
Time TypeFull time
Pay RangeTypical hourly rate: $16.50 - $24.00. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Great Benefits For Great PeopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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We anticipate the application window for this opening will close on: 03/22/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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