Field Service Engineer – North America
Listed on 2026-10-31
-
Trades / Skilled Labor
Field/Service Technician, Maintenance Technician / Mechanic, Automation & Mechatronics Engineer -
Engineering
Field/Service Technician, Maintenance Technician / Mechanic, Automation & Mechatronics Engineer
American Progress Group Corp., part of PROGRESS GROUP
, provides innovative machinery and automation solutions for the precast concrete industry. As our customer base continues to grow throughout North America, we are looking for a Field Service Engineer to join our team in Avon, Indiana.
This is a travel-intensive field position
, with approximately 70-80% travel throughout North America
, primarily Monday through Friday with frequent overnight stays.
The Field Service Engineer will install, commission, maintain, troubleshoot, and repair industrial machinery at customer facilities. When not traveling, the position will work from our Avon office providing remote technical support and assisting with spare parts requests.
Business travel expenses, including flights, rental vehicles, hotels, and meals, are covered by the company.
Responsibilities- Install, commission, maintain, troubleshoot, and repair industrial machinery
- Diagnose electrical, mechanical, and automation-related faults
- Read and interpret circuit diagrams and technical documentation
- Provide on-site and remote technical support
- Train customer personnel on equipment operation and maintenance
- Prepare service reports and communicate with international technical teams
- Independently manage service assignments and customer needs
- Technical foundation in mechatronics, electrical or mechanical engineering, automation technology, or a related field
- Ability to read circuit diagrams and systematically diagnose faults
- Experience with PLCs and industrial automation
- Excellent communication and customer service skills
- Strong self-organization, accountability, and ability to work independently
- Must be legally eligible for business travel throughout North America
- Valid U.S. passport or ability to obtain one
- Valid driver's license
- Additional language skills are a plus, particularly Spanish
- Competitive compensation
- Company-paid business travel expenses
Training and support from experienced international technical teams - Varied, hands-on work with advanced industrial machinery and automation
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