Member Services Rep Part Time Weekend Morning

Join to apply for the Member Services Rep Part Time Weekend Morning role at First National Bankers Bank
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Position:
Member Services Rep – Part Time – Saturday/Sunday – Weekend/Morning

Work hours:

7:30 a.m. – 4:00 p.m. (Saturday/Sunday mornings). Pay: $12.00 per hour.

• Greet members and guests, providing exceptional customer service and ensuring a welcoming environment.
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point‑to‑sale system.
• Utilize POS system for new membership cards, changes of address, billing or payment questions.
• Maintain cleanliness and organization of the front desk area and lobby.
• Perform regular facility cleaning such as mopping spills, removing trash, cleaning windows and mirrors, racking weights, and maintaining exercise equipment and tanning beds.
• Clean and restock restrooms and wet areas.

• Applicants for an overnight position must submit to a 7‑year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check.
• Exceptional customer service skills; ability to interact in a positive and professional way with members and co‑workers, exceeding member expectations.
• Prior customer service experience preferred.
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Upbeat, positive and professional attitude.
• Punctuality and reliability are a must.
• Obtain and maintain CPR/AED certification within time frames required by the company and maintain the physical ability to perform CPR/AED in the event of a medical emergency.

• Walk and stand for prolonged periods; frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motions.
• Occasionally lift, carry, push, or pull moderate amounts of weight (up to 50 lbs).
• Ability to talk continually in person or on the phone during the shift.
• Maintain physical ability to administer CPR in the event of a medical emergency.
• Ability to see in normal visual range with or without correction.
• Ability to hear in normal audio range with or without correction.

• Contribute to changing people’s lives every day by helping us create a healthier planet!
• Work alongside an amazing group of talented, dynamic professionals!
• Medical, Dental, Vision Insurance
• PTO – Paid Time Off
• Free Black Card Membership
• 401(k) and Roth Retirement Savings Plans
• Healthcare and Dependent Care Flexible Spending Accounts
• STD, LTD, Term Life Insurance and other benefits

Note:

We participate in E‑Verify for all Utah locations.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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• Part‑time

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