Routing Specialist

Routing Specialist – Willoway Nurseries, Inc.

Overview – This role focuses on building daily truck routes, negotiating carrier contracts, and ensuring accurate freight cost allocation for stone hauling and other freight.

• Build and route daily truck loads using Pin Routes or equivalent systems.
• Apply per-customer freight costs, including stone hauling rates, to orders accurately.
• Assign carriers, haulers, or internal drivers based on cost and availability.
• Verify load completion or confirmations with carriers and brokers.
• Optimize routes using mileage, customer windows, and recovery calculations.
• Negotiate carrier contracts, set freight rates, and manage the Freight Program.
• Collaborate with sales, operations, and other departments to align shipping with business objectives.
• Handle escalated service failures or disputes with carriers/haulers.
• Review and renew contracts with carriers, brokers, and RFP partners each season.
• Determine billable rates for third-party trucking services.
• Act as liaison between sales, customers, dispatching personnel, carriers, and brokers.
• Oversee the Lakeshore RFP process, contract reviews, and routing and scheduling.
• Perform traffic administrative assistant duties including annual performance reviews.
• Support backup responsibilities for Administrative Assistant and Traffic Operations Supervisor.

• 3–5 years of related freight or transportation experience.
• Hands‑on experience with Pin Routes, Lakeshore Logistics, or similar route optimization software.
• Strong analytical, problem‑solving, and organizational skills.
• Proficiency with Microsoft Office; ERP and File Maker knowledge preferred.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple priorities and maintain accurate records.
• Knowledge of United States transportation regulations and safety practices.

Office‑based, 100% office location. Expected work hours vary by season:
Spring – 50+ hours per week with possible weekend work;
Summer/Fall – 40–50 hours;
Winter – about 40 hours. Average annual hours: 2,200.

Hourly rate: $29–$31 based on experience.

We are an equal‑opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Willoway Nurseries, Inc. maintains a strict drug‑free safety policy. Marijuana, whether medical or recreational, is not acceptable in the workplace and will result in a positive test result regardless of prescription status.