Cardiac Device Technician - Avondale

IMS Care Center is a physician-led organization based in Phoenix with a team of 500 employees. The Cardiac Device Technician role is located at the Cardiology clinic in Avondale. The Cardiac Device Technician serves as a patient educator, care coordinator, system navigator, and patient advocate to improve the cardiac experience for device patients. The role provides professional clinical management of device patients under the direction of Electrophysiology Physicians and other healthcare providers, including device interrogations, programming of pacemakers, ICDs, loop recorders, remote transmissions, scanning, and reporting on Holter monitors.

• Maintains device check schedules and coordinates required clinic visits
• Maintains and coordinates all device transmissions across systems
• Analyzes device transmissions and documents reports
• Troubleshoots transmissions process when readings are insufficient
• Orders and maintains equipment to establish transmission processes
• Educates patients about device-related needs
• Ensures patient compliance with device follow-up and education
• Keeps up with recalls and advisories from vendor companies
• Communicates with vendor tech services and physicians when concerns arise
• Identifies device patients lost in the system and re-engages them
• Assists other clinical staff with patient care and visit coordination
• Participates in process improvement programs as assigned

• At least three (3) years of cardiology experience; one (1) year in EP or cardiac device interrogation/programming/remote follow-up preferred
• Certification from a cardiac device program (ATI) or company (Abbott, Biotronik, Boston Scientific, Medtronic) preferred
• Medical Assistant certification/diploma required
• Spanish speaking required

Joining IMS Care Center is more than saying “yes” to making the world a healthier place. It’s about discovering a career that’s challenging, supportive and inspiring, with a culture driven by excellence that helps you meet goals and create new ones. We strive for a diverse and inclusive workplace that values individual expression and innovative ideas. If this sounds like the right workplace for you, apply now!

You can look forward to a generous compensation package including medical, dental, vision, short-term and long-term disability, life insurance, paid time off and a very lucrative 401K plan.

IMS is a tobacco-free work environment

IMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High School or better.

Technical/other training or better in Other. Certification from a cardiac device program (ATI) or company (Abbott, Biotronik, Boston Scientific, Medtronic) is preferred. Three (3) years of cardiology experience with one (1) year in EP or cardiac device interrogation/programming/remote follow-up is preferred.