SCCM L3 Engineer

We are seeking an experienced SCCM L3 Engineer to manage and support Microsoft Configuration Manager (SCCM) infrastructure, Operating System Deployment (OSD), application packaging, software deployment, reporting, troubleshooting, and co-management with Intune. The role requires strong hands‑on expertise in enterprise endpoint management environments and the ability to troubleshoot complex deployment and imaging issues. The responsibilities are aligned with activities discussed during client SCCM transition sessions.

Primary focus is on OSD/Imaging, Application Packaging & Deployment, Distribution Infrastructure, Troubleshooting, Reporting, Co-management, and SCCM Platform Administration.

• Administer and maintain SCCM hierarchy, site servers, management points, distribution points, and Cloud Management Gateway (CMG).
• Manage RBAC roles, collections, boundaries, and boundary groups.
• Perform SCCM upgrades, client upgrades, backup, and disaster recovery activities. ,

• Create and maintain SCCM Task Sequences.
• Manage Windows imaging, boot images, offline media, and driver packages.
• Support device provisioning, hardware refreshes, and Autopilot transition initiatives.
• Troubleshoot imaging and OSD failures.

• Package applications using MSI, EXE, PSADT, and Power Shell-based deployment methods.
• Create and manage SCCM Applications, Packages, Programs, and Supersedence relationships.
• Deploy, update, repair, and retire enterprise applications through Software Center.
• Work with Patch My PC integrations and software deployment requests. ,

• Manage content distribution across distribution points.
• Monitor package replication and deployment compliance.
• Troubleshoot content distribution, boundary assignment, and client communication issues.
• Support CMG-based content delivery for remote devices.

• Develop and support SCCM SSRS reports.
• Generate hardware inventory, software inventory, compliance, and deployment reports.
• Support audit, asset management, and operational reporting requests.
• Export and analyze data using Excel and Power BI where required.

• Perform advanced troubleshooting using SCCM logs and tracing tools.
• Analyze Location Services, Exec Mgr, Content Transfer Manager , Data Transfer Service , and related logs.
• Develop and maintain Power Shell automation scripts.
• Resolve client health, enrollment, deployment, and co-management issues.

• Support SCCM and Intune co-managed environments.
• Investigate enrollment failures and workload migration issues.
• Assist with workload transition from SCCM to Intune where required

• Microsoft Configuration Manager (SCCM/MECM)
• Operating System Deployment (OSD)
• Application Packaging & Deployment
• Patch My PC
• Intune Co-Management
• Distribution Points & Boundary Groups
• Software Center Administration
• SSRS Reporting
• Power Shell Scripting
• CMTrace / One Trace
• Windows 10/11 Administration
• Active Directory

• Windows Autopilot
• Entra  (Azure AD)
• Service Now
• Recast Right Click Tools
• Power Shell App Deployment Toolkit (PSADT)
• CMG Administration
• Power BI Reporting

• 7+ years of SCCM administration experience.
• Strong experience managing enterprise-scale endpoint environments.
• Hands‑on experience with OSD, application packaging, deployment troubleshooting, and reporting.
• Experience with Intune co-management and endpoint modernization initiatives.

• Microsoft Endpoint Administrator Associate
• Microsoft Intune/MECM Certifications
• ITIL Foundation

The Salary for this position will be 99,000 and 116 000 yearly depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:
The compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.