Data Center Chief Engineer , DCEO

Job  | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Chief Engineers (CE) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Act as the primary escalation point for all facilities‑related issues.
• Oversee operation and management of routine and emergency services on a variety of critical systems such as switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Perform root cause analysis of equipment failures, and troubleshoot facility within internal Service Level Agreements (SLA).
• Provide training and guidance to Engineering Operations Technicians and work with Facility Manager (FM) to set team culture.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Assist in the build‑out of new facilities and projects to increase current facility efficiency.
• Work outside of normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls.
• Communicate complex technical information to a non‑technical audience.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations.
• Regularly lift and/or move up to 39 pounds independently.
• Participate in group lifts for 40+ pounds.
• Maintain balance and perform construction tasks while on a ladder.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
• Work in an environment requiring provided ear protection.

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot…