Error Resolution | 2nd Shift

Job Summary

The Error Resolution role researches and resolves any discrepancies with shipments, locations, or product. They are responsible for quickly and accurately locating missing product to complete and ship customer orders in a timely fashion.

• Identify and troubleshoot discrepancies with shipments, inventory and orders and adjust inventory quantities.
• Understand and accurately process ship short orders.
• Properly identify, correct, and record mill errors.
• Review selected customer orders prior to shipping.
• May be required to operate powered lift equipment.

• High School Diploma or equivalent.
• 1‑3 years of warehouse experience is preferred.
• Ability to read, write and identify colors, sizes, quantity, label and SKU information.
• Positive, supportive attitude toward the company, job, customers and co‑workers.
• May be required to complete and maintain San Mar’s Lift Operator Certification in compliance with OSHA recommendation.
• Ability to follow directions and adapt to changing priorities or job duties as business needs require.
• Excellent problem‑solving and communication skills.
• Strong attention to detail.
• Ability to work in a high‑demand, high‑volume environment and meet deadlines.
• Must have exemplary performance in attendance, accuracy and productivity.
• Excellent organizational skills; ability to multi‑task and prioritize daily responsibilities.
• Able to work independently and within a team.
• Essential days or overtime may be required.

Paid Time Off:
You’ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

Additional Benefits:

• 401(k) plan with $1 for $1 match up to 4% of earnings, matched and vested at every pay cycle.
• Life insurance.
• Short/long‑term disability coverage.
• Paid maternity/paternity leave.

DC Warehouse (Equipment):
While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions.

The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Employee will be required to wear Personal Protective Equipment such as a protective harness while operating equipment.

Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc.

Work environment is hectic and fast‑paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

As set forth in San Mar Employee Board’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.