Assistant Case Manager-Case Aide

ASSISTANT CASE MANAGER-CASE AIDE

$17.34/hr - $17.35/hr

Arizona Department of Child Safety (DCS)

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.

Offices are located in Avondale, Glendale, Peoria, and Phoenix.

• Supervising visitation meetings among clients (parents and children)
• Assisting DCS Case Managers with filing, disclosure packets, case notes, etc.
• Entering case notes into the computer-based Case Management System
• Driving on state business to transport children to appointments, etc.
• Assisting clients with application processes as needed
• Participating in a variety of meetings and/or client hearings, as requested

Alternative work hours may be required, including overtime, weekends and holidays.

• Knowledge of computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

• Skill in establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filing; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.

• Ability to gain knowledge on human and social services information; understand and adhere to related State, Federal and local laws, as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients;

acquire and renew CPR Certification.

• High school diploma or GED
• Valid issued driver's license
• Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
• Must possess a current, valid class‑appropriate driver’s license and satisfy all required training and record checks for state business driving
• Selected candidates must pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check
• All newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify)

• Paid sick leave
• Paid annual leave
• Ten paid holidays per calendar year
• Health, dental and vision insurance
• Flexible Spending Account
• Health Savings Account
• Arizona State Retirement System Savings (ASRS)
• Employee and Dependent Life insurance
• Long‑term and short‑term disability insurance
• Deferred compensation plans
• Wellness incentive program
• Employee discount program for higher education, products and services
• Education Savings – AZ529
• Employee Assistance Program
• Bi‑Linguistic Stipend: $500 annual stipend paid in equal increments for qualified employees who complete a language proficiency exam

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email uests should be made as early as possible to allow time to arrange the accommodation.

For further questions regarding the interview process, contact a member of our recruitment team at 602‑255‑2903 or by email at recruiting.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.