Ocean Export Operator

Ocean Export Coordinator Birmingham Business Park Office based, Monday to Friday, 08:30-17:00, however after probationary period, hours can be 08:00-16:30, 08:30-17:00, or 09:00-17:30. Benefits:
Discretionary bi-annual bonus scheme | Health cash plan | Gym membership discounts and retail rewards | Electric vehicle salary sacrifice scheme | Free on-site parking | Ongoing training and development | Internal promotion and career progression opportunities | Inclusive and supportive company culture. Ready to take the next step in your logistics career? A leading global freight and supply chain specialist is seeking an experienced Ocean Export Coordinator to join its high-performing team at Birmingham Business Park.

The Role As an Ocean Export Customer Services Coordinator, you will be responsible for managing export shipments from booking through to final delivery, ensuring accuracy, compliance, and outstanding customer service throughout the process.

Key responsibilities include:

Managing ocean export shipments and associated documentation. Building and maintaining strong customer relationships. Coordinating freight movements with shipping lines, hauliers, overseas agents, and suppliers. Ensuring shipments are dispatched on time and in line with customer requirements. Handling invoicing and document verification accurately. Resolving customer queries and operational issues efficiently. Working with ERP and SAP systems to support customer operations. Maintaining excellent communication with internal and external stakeholders.

Supporting continuous improvement and professional development initiatives. About You Previous experience in Logistics. Excellent attention to detail and a commercial mindset. The ability to prioritise workloads and meet deadlines in a fast-paced environment. Strong communication and customer service skills. Good numerical and administrative skills. Proficiency in Microsoft Office applications.

Experience with Cargowise (advantageous but not essential). A proactive, organised, and team-focused approach. Apply now to discuss this exciting Ocean Export Coordinator opportunity in confidence.