Freight Forwarder

Location:

Bristol
Salary:  From £34,000 per annum

Hours:

Monday to Friday

Our client, a well-established international logistics and shipping specialist, is seeking an experienced Freight Forwarder or Export Operator to join their growing team in Bristol.
This is an excellent opportunity for someone with a background in ocean freight forwarding, export shipping, international logistics, or removals who enjoys managing shipments from booking through to final delivery while providing exceptional customer service.
Working within a specialist export operation, you will take responsibility for coordinating international vehicle shipments worldwide, ensuring a smooth and seamless experience for customers throughout the entire shipping process.

Key Responsibilities

Manage international vehicle export shipments from booking through to final delivery
Act as the primary point of contact for customers throughout the shipment process
Liaise with shipping lines and overseas partners to secure bookings and manage schedules
Prepare and issue shipping instructions and Bills of Lading
Complete export customs declarations using HMRC CDS
Monitor shipment progress and proactively update customers
Coordinate with overseas agents regarding customs clearance and final delivery arrangements
Produce customer invoices using internal systems
Maintain accurate shipment records and documentation
Resolve operational issues quickly and professionally to minimise customer disruption

Essential Requirements

Minimum of 2 years' experience within ocean freight forwarding, export shipping, logistics, or international removals
Strong understanding of ocean export procedures and shipping documentation
Excellent communication and customer service skills
Highly organised with the ability to manage multiple shipments simultaneously
Strong attention to detail and accuracy
Good IT skills, including Microsoft Office applications
Ability to work both independently and collaboratively within a team environment

Desirable Experience

Experience preparing Bills of Lading and shipping instructions
Experience working with shipping lines, NVOCCs, and overseas agents
Experience coordinating FCL and LCL shipments
Knowledge of customs procedures (although training can be provided)

What's on Offer?

Salary from £34,000 per annum
Company pension scheme
On-site parking
Stable, long-term career opportunity with an established and growing business
Friendly and supportive working environment
Opportunity to develop specialist expertise within international vehicle shipping and export logistics
Varied position offering genuine responsibility and autonomy
Monday to Friday working hours with no weekend requirement

The Opportunity

This role offers the chance to oversee the complete shipment lifecycle rather than working on just one aspect of the freight forwarding process. Every shipment presents its own unique challenges, making this an engaging and rewarding opportunity for an experienced export operator looking to take ownership of their work while maintaining direct contact with customers and overseas partners.
If you're an experienced Ocean Export Operator, Freight Forwarder, or Logistics Coordinator looking for your next challenge, we'd love to hear from you.

To apply , please submit your CV for immediate consideration.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.