Booking Clerk​/Receptionist

Are you interested in a career in the NHS but not sure where to start? Are you an enthusiastic, well organised person with a passion for good customer service? If so, this could be the role for you!

We have an exciting opportunity for a Booking Clerk/Receptionist to join the Ophthalmology admin team situated at Axminster Hospital.
We are looking for part time hours of 15 hours per week Monday & Tuesday.

The Administration and Clinical team work very closely together to provide a comprehensive service to our patients. The Administration team comprises of two Booking Clerk/Receptionists (one of these is this vacancy) and one Service Coordinator. This is an excellent opportunity to be part of a busy and growing service.

We are looking for someone who is friendly, well organised and enthusiastic to provide an efficient and professional administrative and clerical service.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

This role is fast paced, working in a busy team within Ophthalmology. You will be working as part of a team to cover reception, answering telephone calls and dealing with patient appointments and queries.

The main duties of this role include:

• Meeting and greeting patients at reception
• Answering telephones and dealing with appointment requests/queries
• Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system
• Using the NHS E-Referral Service

You will form an essential part of a busy team ensuring patient appointments are booked accurately and information is updated regularly, in a timely manner. You will also need to provide effective communication to both patients and staff in order to ensure the smooth running of the service which enhances patient care.

As a team we always encourage and support personal and professional development, if this is something that interests you.

Visits to the department are welcomed and encouraged. If you are unable to visit the department we are happy to have a chat via teams or telephone to discuss the role further.

Working Pattern:15 hours per week. Monday & Tuesday

Interview Date: 26/02/2026

For further information please contact:Katrina Harris, Admin Line Manager on /  

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust
and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the…