IT Service Delivery Technician

Salary: £38,000 - £40,000 + Mileage + Benefits + 25+8 Holidays

Location:

Axminster, Devon (Hybrid / Office & Field-Based)

Contract Type: 6-month Contract to perm

• Provide user and desktop support on-site, remotely, and by phone, ensuring swift resolution of IT incidents.
• Manage, track, and close tickets in the company's IT service system, escalating when needed.
• Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (Apply online only)), remote access, and general infrastructure troubleshooting.
• Excellent training and professional development opportunities, including ITIL and Microsoft certifications.

• Proven IT support experience in a customer-facing or field-based role.
• Confident troubleshooting across desktop, network, and server environments.
• Strong knowledge of Microsoft technologies and network fundamentals (TCP/IP, LAN/WAN, DNS).
• Full UK driving license.
• ITIL Foundation certification is desirable but not essential.

Reference Number: BBBH (phone number removed)

To apply for this role or to be considered for similar positions, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

We are an equal opportunities employer and welcome applications from all suitable candidates.