Business Support Administrators - Programme

Are you an organised, confident and proactive administrator who enjoys variety, problem solving and supporting services that make a real difference to local communities?

We have a number of exciting Business Support Administrator opportunities available across key Council services. These roles are ideal for people who enjoy working in a busy environment, take pride in delivering excellent customer service and want to play an important part in helping frontline and programme teams run smoothly.

As a Business Support Administrator, you will be at the heart of service delivery, providing the organisation, coordination and communication support that helps colleagues focus on delivering outcomes for residents.

You will join supportive teams where no two days are the same. From coordinating meetings and managing enquiries to supporting operational teams, updating information and helping processes run efficiently, your work will have a direct impact on the quality and consistency of Council services.

If you are someone who enjoys being organised, building positive relationships and making things happen behind the scenes, we would love to hear from you

We are looking for organised and customer-focused administrators to support busy Council services. These roles provide essential administrative, coordination and customer service support, helping teams respond to enquiries, manage incoming work and keep services running smoothly.

Opportunities are available in:

In this position, you will provide a wide range of administrative and coordination support to programme and project teams. You will help reduce administrative pressures on delivery colleagues, enabling them to focus on achieving key outcomes.

Your responsibilities will include:

• Setting up and coordinating meetings for projects and programmes
• Recording actions and key decisions, ensuring accurate tracking and follow-up
• Supporting the production and formatting of board papers and documentation
• Managing shared mailboxes and responding to queries or directing them appropriately
• Assisting with financial processes, including invoice administration
• Supporting the delivery of workshops, including preparing materials and logistics

This role is key to ensuring the smooth and consistent operation of programmes that support organisational change, including Medium Term Financial Plan (MTFP) savings, demand management, and wider service improvement priorities across the Council.

Parking Services

You will handle customer enquiries, triage work received through online forms, emails and calls, and work with colleagues across Parking Services and Enforcement to support effective service delivery.

You will also help maintain website content, support the informal appeals process and build positive relationships with residents, Councillors and other stakeholders.

This opportunity would suit someone who enjoys customer contact, can manage a varied workload and is confident working with colleagues and stakeholders to resolve queries.

Street Scene and Grounds Maintenance

You will provide administrative support to Street Scene and Grounds Maintenance teams, helping frontline services manage enquiries, coordinate incoming work and complete day-to-day administration.

Key duties include handling customer and stakeholder enquiries, triaging work from online forms, emails and calls, maintaining internal communication systems, supporting HR administration and working closely with operational colleagues.

Location and working environment

The Street Scene and Grounds Maintenance role is based at the Council's Aylesbury Depot, Monday to Friday, within a busy operational environment.

We are looking for people who are organised, reliable and confident communicators, with a positive approach to supporting colleagues and customers. You do not need to know everything from day one, but you will need to be proactive, willing to learn and comfortable managing a varied workload.

• Is well organised with strong administrative skills
• Has experience supporting meetings, including note-taking or minute-taking
• Can manage multiple tasks and prioritise effectively
• Has good communication skills and attention to detail
• Is confident working with a range of colleagues and stakeholders
• Takes a proactive and flexible approach to their work

Experience in an administrative or business support role is essential. Experience in a local authority, programme support, customer service or operational support environment would be beneficial, but the right attitude, attention to detail and ability to work well with others are just as important.

Please include which post/s you are applying for within your application. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

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