Team Administrator – Family Time Service, Part Time

Location:

Aylesbury

Family Time is a vital service that helps children maintain and develop meaningful relationships with their families. Our team provides a safe, welcoming and supportive environment where children and their birth relatives can spend time together. Behind every successful family time session is a dedicated team, and we're looking for someone who wants to play an important part in making that happen.

As our Team Administrator, you'll be at the heart of the service, helping to keep everything running smoothly. From welcoming visitors and responding to enquiries to coordinating bookings and maintaining records, your work will directly support the delivery of a service that makes a real difference to children and families.

This is an excellent opportunity for someone who enjoys working in a busy environment, has strong administrative skills and is committed to delivering high-quality customer service.

Working Pattern:

Wednesday PM: 4 hours

Thursday: 7.5 hours

Friday: 7 hours

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the countytocreate positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

To provide an effective and efficient administrative support role within the Family Time Service.

To work proactively within the team making sure service users are responded to appropriately and all administrative tasks are completed in an accurate and timely way.

Responsibilities:

• Communicate effectively with internal and external customers, promoting a positive image of the Council. Take clear and accurate messages / bookings. Resolve problems efficiently, within scope of role, escalating to line manager as required.
• Administrative tasks such as photocopying, shredding, enveloping, franking etc are completed to required standards and productivity.
• Schedule / arrange meetings and events as required.
• Provide support to others during / after meetings, e.g., taking minutes and chasing actions.
• Act as a Cost Centre Administrator accurately completing financial transactions such as raising and payment of purchase orders, limit orders, invoices, recharges and journal transactions, using the SAP financial system. Ensure equipment and materials are available to colleagues when required and stock records are correctly maintained. Income is recorded and reconciled accurately.
• Upload reports to Content Server.
• Process claims and expenses for casual staff.
• Manage reception duties and act as first point of contact for visitors.

For a full list of responsibilities please see attached job description.

Fixed

As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed…