Team Leader Register Office

We have an exciting part time vacancy based at our Aylesbury office for an experienced Registrar who would like to progress their career to a management role. The role includes full registration duties including registering births, death, marriages and civil partnerships but also to include managing a small team of Registrars day to day.

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

The Buckinghamshire Registration Service registers all life events that occur in Buckinghamshire including births, deaths, marriages and civil partnerships. We have two main offices, one in the Council’s Walton Street Offices (shortly moving nearby to Judges Lodgings) in Aylesbury and the other in Beaconsfield Old Town. We also have smaller outstations across the County.

It is a busy environment and we pride ourselves on providing outstanding service at key moments in our customers lives. We are a friendly and supportive team and work hard to provide a high quality of registrations and ceremonies.

The role will involve all aspects of registration including registering births and deaths, undertaking legal preliminaries for marriage and civil partnership and attending ceremonies. You will also be part of a rota that attends our three outstations in libraries and the Citizenship Ceremony rota. You will meet many different people from all walks of life whilst carrying out your duties – no two days are the same.

The days are varied with registering newborn babies in the morning perhaps followed by a wedding after lunch! Many weddings are held in outside venues such as stately homes, hotels, barns and National Trust properties. The majority of these are at the weekends so you must be able to work Saturdays and/or Sundays at least once a month and particularly during the summer season from April to September.

The role is a job share and together with your colleague, you will also manage a small team of Registrars, giving them guidance and support as required.

Fixed

As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.

You must have previous experience as a Registrar, used to working in a busy office and be skilful in providing support to other members of staff when required as well as offering advice to members of the public.

Good organisational and communication skills and a meticulous attention to detail are essential as well as legible handwriting. You should be a confident person who works proactively and promotes the values of excellent customer service and is keen to ensure high standards and quality in your work. You will need to be forward thinking, customer focussed, flexible and able to work under pressure in order to meet deadlines.

An understanding of the sensitive and confidential nature of what the service entails is desirable.

Whilst Aylesbury will be your base office you may also work in other offices including Beaconsfield, High Wycombe and Buckingham if required.

For further information on this role please see the attached job summary.

This part time post is a job share which is already partially filled. This role will work Thursdays and…