Operational Support Manager

Overview

Are you organised, great at multi-tasking, and a people person? Join our Operational Support Team as an Operational Support Manager at Buckinghamshire Fire & Rescue Service.

Location:

Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD
. Salary: £46,804 per annum.

Contract:

Permanent.

Hours:

Full-Time, 37 hours per week.

• Manage the performance of the Service's Operational Support Administration team, providing administrative support to Prevention, Response & Resilience, and Protection teams.
• Collaborate with the Heads of Service for Prevention, Response & Resilience, Service Improvement and Protection to support the effective running of the Service.
• Act as the system owner for the Service's Premises Risk Management System (PRMS).
• Make day-to-day decisions on Operational Support issues and prioritise tasks according to Service aims.

• Motivated, highly focused, and able to lead and manage a high-performing team.
• Excellent communication and people skills; a problem solver who seeks ways to improve the service provided.
• Committed to the development of others and themselves; treats people fairly with dignity and respect.
• Understands, as public servants, the need to act professionally and responsibly with authority, assets, property and funds.

• Qualifications:
  
  A full driving license;
  Business Management Degree level qualification, or equivalent; IOSH or willingness to work towards;
  Level 3 Safeguarding or willingness to work towards.
• Experience:
  
  Proven office/administration experience across multiple work streams; experience of managing individuals including performance monitoring; experience of budget management and administration; highly skilled in Microsoft Office and able to utilise tools to improve workflow efficiency.

• Final date to receive applications:
  Thursday 30th July 2026.
• We are an equal opportunity employer. Applications from all backgrounds are welcome. If adjustments are needed for your application or recruitment process, please contact us via e-mail or telephone.
• All employees are required to have a DBS check.
• Abatement and Protected Pension:
  If you are in receipt of a Firefighter's pension, notify Human Resources as Abatement Rules may apply before taking up employment.
• No agencies please.