Service Co-ordinator

Service Administrator (Service Coordinator)

Location:

Milton Keynes (Pitstone, LU7) – Days:
Monday‑Friday – Salary:
Up to £35,000.

We’re looking for a motivated and organised Service Administrator to join our busy Milton Keynes team. In this role, you’ll take ownership of spare parts administration, ensuring our customers and engineers receive the support and service they need to keep operations running smoothly.

• Update, organise and plan customer service contracts keeping clear records.
• Lease directly with customers to book services, breakdowns and engineer site visits.
• Book any hotels required.
• Create job numbers, picking lists, service check‑sheets.
• Pick service parts, package and ship to site.
• Take control of job sheets after service / site visit.
• Assign job sheet for any parts that need to be identified.
• Invoice job sheets.
• Quote parts.
• Order parts required – coordinate delivery date with engineer to fit parts if required.
• Monitor stock levels, particularly of service parts.
• Process customer training certificates.
• Identify new opportunities for service contracts with customers.
• SAP experience preferred but not essential.

• Strong customer focus with proven customer service experience.
• Excellent communication skills – both written and verbal.
• A confident problem‑solver with the ability to multitask effectively.
• Experience working in a performance‑driven environment (SLAs/KPIs).
• Ability to remain calm and organised under pressure.
• High attention to detail and strong organisational skills.
• A team player who enjoys collaborating with others.
• Proficient in Microsoft Office, particularly Excel.
• Experienced user of SAP and CRM systems.

• Competitive salary up to £35,000.
• Monday‑Friday working hours (no weekends).
• Supportive, team‑focused environment.
• Opportunities for training and career progression.

In return for your commitment, my client offers a stable and secure career. If you feel this is of interest, please send your CV directly to Thomas Barkes or call for a confidential discussion on 01455 292639.