Community Support Officer Buckinghamshire Pertemps Buckinghamshire

Position: Community Support Officer Buckinghamshire Pertemps Buckinghamshire £16.97 - Hour 10 [...]
# Community Support Officer#### Aylesbury, Buckinghamshire## Pertemps Buckinghamshire View Profile#### Contact Pertemps Buckinghamshire Apply on company site## Share:#### Stay Safe"Only access Gumtree from  and do not follow links sent by other users""Share photos and ask lots of questions about the items you are buying and selling""If an ad or reply sounds too good to be true, it probably is""Use the 'Reply to ad' button for your safety and privacy""Don't reply to email addresses hidden in text and pictures""Beware of fake Gumtree, eBay or escrow sites and invoices"1 of 6

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Hours:

Full Time Posted:
11 hours ago Salary:
£16.97 - Hour Recruiter:
Pertemps Buckinghamshire Closes:
03 Aug 2026

Course:
No

Recruiter Type:
Direct Employer## Descriptionphone number removed) – Community Support Officer    Contract – Temporary (12 months)    Pay Rate – £16.97 per hour    Hours – Full time, 37 hours per week (Monday to Friday, 9:00am to 5:30pm)    Start Date – Immediate    Work Schedule – Hybrid working (2 days in the office)    Office Location – Buckinghamshire Council, Walton Street, Aylesbury HP20 1UA
   Looking to grow your career in the public sector?
Buckinghamshire Council's Helping Hands team is looking for compassionate and resilient individuals to support residents facing financial hardship, isolation, or personal challenges access practical support and improve their circumstances. If you're an excellent listener who enjoys helping people find practical solutions, this could be the perfect opportunity for you    

What you’ll be doing :
This is a high-volume telephone-based role. You will regularly speak with residents experiencing financial hardship, food insecurity, fuel poverty, loneliness, or emotional distress. We are looking for someone who can remain calm, professional, and compassionate in challenging conversations

What we’re looking for:

We’re seeking candidates who are empathetic, customer-focused individuals who are passionate about helping others    You'll be an excellent communicator who can build rapport quickly, listen actively, and support residents through sensitive situations.
Ideally, you'll have experience working with customers, service users, or vulnerable individuals and be confident handling emotionally challenging conversations.
You'll also be comfortable managing information accurately, completing applications, and working as part of a supportive team environment.
We welcome applications from candidates with experience in:
Customer service and contact centres    Housing, welfare, benefits, or debt advice    Social care or support work    Charities and community organisations    Healthcare, mental health, or wellbeing services    Public sector or local government roles    Complaint handling or vulnerable customer support    Why work with us and Buckinghamshire Council?
As a flexible employee of Pertemps, one of the UK’s largest independent recruitment agencies, you’ll benefit from professional support and a trusted partnership approach.
Joining Buckinghamshire Council means becoming part of an organisation that values being Proud, Ambitious, Collaborative, and Trustworthy. You can expect:
A supportive and inclusive culture    Opportunities to contribute meaningfully to your community    Access to health and wellbeing initiatives    

Career development and training opportunities    A welcoming team environment with regular social and charity events    Ready to apply?
Submit your application online today – we’re reviewing applications as they come in, so don’t delay. xjnqpsq    For further details, contact Pertemps Aylesbury and ask for the Buckinghamshire Council team.
We may close this vacancy early if sufficient applications are received
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