Head Housekeeper​/Cleaner

Job Overview

We are recruiting for a Head Housekeeper to join our team at the Whiteleaf Centre in Aylesbury, where you will manage housekeepers to ensure all service standards are met and maintained.

• Clean and maintain patient rooms, public areas, and back‑of‑house areas such as the linen room and laundry areas in accordance with the organisation’s policies and national cleanliness standards.
• Work closely with nursing staff to provide a clean and safe environment for patients and oversee catering provisions.
• Conduct localised inductions for all new staff members.
• Perform annual appraisals and monthly supervisions for managed staff.
• Authorise annual leave and manage sickness levels.
• Ensure all staff complete mandatory and task‑specific training in liaison with the Facilities co‑ordinator.
• Communicate policies and procedures required for task completion to all managed staff.
• Support the line manager with rotas and cleaning schedules.
• Maintain staffing levels to meet service requirements and report any issues to the line manager immediately.
• Manage stock levels for cleaning consumables, linen, and food, and notify the line manager of shortages for ordering.
• Record and retain all documentation required for food and cleaning services (e.g., temperature checks, cleaning task lists).
• Collate all timesheets and provide them to administration for turnaround documents.
• Carry out daily cleaning routines as scheduled.
• Perform terminal and enhanced cleans according to local procedures.

• Strong team player with prior experience in housekeeping, customer service, and rota management.
• Experience managing staff and developing cleaning schedules.
• Commitment to completing mandatory and statutory training related to the role.
• References covering three years of employment or study.
• Flexibility to work shifts (7:00‑15:00 and 10:30‑18:30), weekends, and bank holidays on a rolling rota, paid at an enhanced rate.
• Commitment to safeguarding and promoting the welfare of children and vulnerable adults.
• Ability to maintain accurate records and utilise evidence‑based cleaning techniques.

• Full‑time (37.5 hours per week) with shift work and weekend coverage, paid at an enhanced rate.
• 27 days annual leave plus bank holidays, rising to 33 days with continuous service.
• Benefits include NHS discount, pension scheme, lease car scheme, employee assistance programme, mental health first aiders, staff accommodation (on waiting list), and staff networking and support groups.
• Opportunities for career progression and Trust‑wide learning and development.
• Work in a supportive environment that values caring, safe and excellent service.

We welcome applications from all sections of the community and are an Equal Opportunities employer. We actively encourage applications from under‑represented groups, including people with disabilities, men from diverse socio‑economic backgrounds, diverse ethnic backgrounds, and the LGBTQIA+ community.

All staff are expected to uphold the Trust’s values of safe, caring and excellent, and are committed to safeguarding and promoting the welfare of children and vulnerable adults.

Please submit your application via the Trust’s online portal, providing a supporting statement that demonstrates your suitability for this role.